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Director, Customer Experience
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- Currently, Rhone has three New York store locations; Brookfield Place, Hudson Yards, and Midtown Manhattan, as well as one in Connecticut at Chelsea Piers Stamford.
- Rhone is also sold at all Equinox locations, atall Peloton Studios and on OnePeloton.com, at Nordstrom, atJackRabbit locations, and is available at more than 350 gyms and specialty stores across the country.
- Identify and solve gaps in current customer experience across DTC marketing and commerce channels
- Identify and amplify areas of strength and importance in the customer journey across all customer touchpoints
- Create best-in-class CX operations by analyzing productivity, quality and ROI metrics to ensure efficiency
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