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REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. Supervisors will be responsible for day-to-day staff management and scheduling, ensuring the successful delivery of programming content and the safety of all participants in the field, as well as providing excellent customer service, REI branding, and role modeling to all members of the local core team.
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CoverMyMeds is seeking an experienced leader to join our organization as the Director of Business Systems supporting our high-volume contact center. Strategic - As a Director, the expectation of this role is to formulate the long-term goals and objectives of CMM's Contact Center and assist in the development of a plan or strategy to achieve those goals.
$122,900 - $204,800 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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We are seeking a talented Contact Center Agent I , who under the direct supervision of the Contact Center Supervisor, the Contact Center Agent I is responsible for applying knowledge of PSCU/Co-op’s organization and products to provide courteous and efficient service to Credit Union employees and or Credit Union members.
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Stay abreast of industry trends and best practices related to contact center technologies, particularly within the Five9 ecosystem. This role will be responsible for designing, implementing and maintaining Five9 systems to ensure optimal performance and efficiency for our client’s contact center operations.
$50 - $60 an hourFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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We are seeking a skilled and experienced Genesys/Nice Contact Center Support Engineer to join our team. As a Contact Center Support Engineer, you will be responsible for helping with the design, testing, implementing, and maintenance of the Genesys/Nice and other contact center solutions for our organization.
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As Homeland Security Business Development Director, you will be a key member of the REI leadership team, reporting to the Chief Growth Officer. Manage the development of Sources Sought, Request for Information (RFIs), and Request for Proposal or Quote (RFP /RFQ ) responses in conjunction with REI CTO and REI Account Teams.
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Reporting to the CIO Claims, Contact Center & Digital Enablement, the VP of Reliability Engineering will have end-to-end accountability for the reliability of all IT services within Claims, Contact Center, Billing, Premium Audit, Publishing, Identity Access Management and Shared Digital Enablement Services.
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Collaboration: Collaborate closely with the Contact Center Manager to ensure alignment in lead management efforts and provide feedback for process improvement. As a Contact Center Representative, you will play a crucial role in managing leads generated through various channels and providing personalized support to guide customers through their wellness journey.
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Supports the Contact Center Manager with other duties assigned. Overnight Contact Center Supervisor Hours 5pm-1am Weekend Work Required. The Contact Center Supervisor supports the operations of the Contact Center.
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Neos is currently seeking a Genesys Contact Center Architect for a contract position with our client in Austin, Texas. 4 Required Provide subject matter expertise in Genesys PureCoud Contact Center and AppFoundry integrations.
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The Contact Center Supervisor will report to the Contact Center Manager and work closely with them to achieve organizational goals. The Contact Center Supervisor will play a vital role in overseeing the day-to-day operations of our contact center and ensuring exceptional customer service.
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Exciting news EECU is looking for a Director- Digital Branch & Contact Center (banking). Define the overall member experience strategy for the Digital Branch and Contact Center through voice, chat, messaging, SMS, and self-service/AI channels.
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Primary DWX-Amgen Assist relationship manager: interacts daily with the contact center management & external partners to ensure that their technical/UX/support needs are met. Works with the Senior Manager, Collaboration Operations, Operations Voice Lead, Contact Center Architect and Managed Service Provider to ensure system availability for Contact Center Services.
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Member Duties : The VISTA member will lead the establishment of a Teen Center in collaboration with Slate Valley Cares, Boys and Girls Club of Rutland County, and Slate Valley Unified Union School District.
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Our Emergency Center services a diverse patient population from both Oakland, Monroe, and Wayne County. Taylor is a 22 bed Emergency Center and Level IV Trauma Center. Emergency Center - Taylor.
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Title: contact center Company: Rei
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