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As an Operations Technical Program Manager, you'll work cross-functionally - with other Customer Success teams, with systems and engineering teams, and beyond - to build toward the global vision of CS. You will report to a Technical Program Management Lead.
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Customer Success Account Associate Manager. Manage and resolve low level technical issues via Jira ticketing, perform site maintenance, and troubleshoot equipment problems to ensure optimal functionality and customer success.
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Manage the strategy for developing relationships, serving as the primary point of escalation for the Customer Success team, and oversee the enablement of programs. · 10+ years of experience in customer success in a B2B SaaS company.
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Work closely with Sales, Customer Success Manager and/or Project Management for account creations, project deletions and best practices. The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI’s customers.
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The Sr. Customer Success Manager will use systematic account management and forecasting to oversee a large base of customers to ensure timely account renewals, identify possible churns, provide product optimization, and ultimately own the net growth of their portfolio through strategic customer advocacy.
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Experience selling a physical product into stores and accounts as well as customer and product success. Experience selling a physical product into stores and accounts as well as customer and product success.
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The VP, Customer Success Central is responsible for the evolution of the Customer Success Central and Centres of Excellence as well the operation and optimization of Customer Success Central, focusing on customer success via proactive success services and reactive intervention where customer success is judged by IFS as at major risk.
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As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
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As an Assistant Store Manager, you would lead projects including reset & remodels as well as general service and work with the Store Manager to find and develop the best people to represent Serv-U-Success by providing them with the tools and training needed to be part of a successful high-performance team.
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Serv-U-Success is a retail merchandising company with one of the top retailers in the Midwest. At Serv-U-Success, our values serve to guide our relationships as well as our actions. If so, the Store Representative position at Serv-U-Success may be the right job for you.
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Director, Scaled Customer Success (San Francisco) Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
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As a seasoned and dynamic leader, your role within the Customer Success organization is pivotal and calls for a visionary leader adept at driving performance through strong business acumen, ability to influence external teams’ performance, and exceptional people leadership.
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You have at least 3 years of experience serving as a Customer Success Manager or Account Manager for a Software-as-a-Service (SaaS) platform. How many years of experience do you have serving as a Customer Success Manager or Account Manager for a Software-as-a-Service (SaaS) platform.
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As a CSA, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre-sales running proof of concepts to demonstrate quick time to value, to post-sales onboarding and implementation where you set customers up for long-term success with scalable implementation and data governance best practices.
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As an FP&A Customer Success Manager, you will drive complex implementations of financial models and dashboards to help our customers succeed with LiveFlow. Banking, finance, or accounting experience with client-facing exposureCustomer experience/customer success experience working on a highly technical or financial product.
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customer success jobs Title: account manager senior Company: Qualys
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