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Information Technology Processes: asset management, change management, incident/problem management, patch management, Software Development Lifecycle (SDLC), release management, capacity/performance management, data/records management and destruction, backup and recovery, etc.
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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and. Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, - Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
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O Working knowledge of ServiceNow components such as Change Management, Service Catalog, Problem Management, Incident Management, CMDB, Asset Management, Knowledge Management, etc.
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Experience with Risk Management Framework, vulnerability assessments, Information Assurance Vulnerability Alerts (IAVA) reporting, and cybersecurity problem resolution. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement.
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Applying problem-solving techniques as it relates to dispute resolution to include, but not limited to, HMSA's provider contract definition, application of payment or medical policies, provider operations that involve posting claims payments, and complaints made through the Insurance Commissioner's office within timeframes required by the Insurance Division or by HMSA as stated in the provider contract.
$53,996 - $79,258 a yearExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Examples of audit subject matter includes configuration management, incident and problem management, IT asset management, IT change management, service continuity management, IT vendor management, Operating Systems, SQL and Oracle Databases, Network devices (firewalls, routers, etc.
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Information Security Processes: Identity and access management, privileged access management, generic ID management, threat intelligence, vulnerability management, secure coding practices, data security and encryption, phishing, forensics, mobile security, third-party, etc.
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Provides screening, assessment, planning, problem resolution, resource management, counseling and crisis management as they relate to the health care and discharge planning needs of the patient/family.
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Publicis New York, a Publicis Health agency, is looking for a Project Management Director to join our team in New York. Problem Solving: Team’s chief problem solver and talent choreographer.
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This Black Belt position will be focused on driving continuous improvement in workforce management by leveraging Lean Six Sigma methodologies to idenfity inefficiencies, develop improvement strategies, and drive operational excellence.
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Technical/Functional Skills Service Catalog, Service Portal, Incident Management, Change Management, Problem Management, ITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies, Data Sources, Import Sets, and Transform maps.
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Job description: REQUIRED SKILLS: At least 3 to 5 years in a ServiceNow business analyst role with deep knowledge of ITSM processes, including Request Management, Change Management, Configuration Management (CMDB), Incident Management and Problem Management.
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Documented training/experience in areas of CBT, DBT, family therapy, parent management training, and/or Collaborative Problem Solving. Therapy will consist of evidenced based approaches for intervention and management strategies, including individual, family and group therapies.
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Experience supporting IT service desk operations, including incident, problem, and change management. Provide IT program support for site-level change management, business continuity planning, vendor risk management, third-party risk management, governance risk, and compliance.
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Oversees the Firm’s ITSM framework and governance in partnership with the Director of Service Management, inclusive of incident management processes, problem management routines, technical change management processes, IT asset management, knowledge management, service request management, and the planning and controlling of configuration items (CIs) and their interrelationships.
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problem management jobs Company: Publix Super Markets
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