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Major Incident & Problem Manager page is loaded. Major Incident & Problem Manager. Take responsibility for governing the incident management, problem management, and post-incident review processes end-to-end, collaborating with Service Management peers, Site Reliability Engineering (SRE), business and technology teams, and external vendors to ensure all KPIs are met and a high standard of management and reporting is consistently achieved.
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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and. Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, - Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
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Professional experience aligned to ITIL Service Management practices for Incident and Problem Management. Responsibilities include Major Incident Management, Problem Management, Post-Incident Reviews, reporting, operational improvements, and stakeholder engagement.
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Preferred Qualifications: Master’s degree in Engineering or closely related field; Evidence of successful prior teaching experience at the community college level; Experience with the Canvas learning management system; Ability to use modern educational technology such as multimedia-based instruction.
Part-timeExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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A desire to grow, craves opportunity, loves problem solving and process improvementA Degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turf-grass, or similar experience preferred.
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Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
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In particular, the IT Service Governance Manager will take lead responsibility for Technical Problem and Change Management in partnership with the Director of Service Management. Oversees the Firm’s ITSM framework and governance in partnership with the Director of Service Management, inclusive of incident management processes, problem management routines, technical change management processes, IT asset management, knowledge management, service request management, and the planning and controlling of configuration items (CIs) and their interrelationships.
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Ensure services and tools are consistently deployed, executed, measured, monitored, and improved for Incident Management, Problem Management, Change Management, Asset Management, Configuration Management (CMDB), Capacity Management, Service Catalog, ServiceNow ITSM Platform, etc.
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Communicates any problem areas with recommended alternatives to the Sous Chef, and Executive Chef / Food and Beverage Director for discussion and possible solution. React to problem areas where budget discrepancies exist.
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Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
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Strong SQL knowledge Data warehousing concepts Data prep ability to connect data across different sources to solve a problem Critical thinking & Problem-solving Attention to detail Domain knowledge.
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Demonstrated critical thinking and problem solving skills. Develop optimization recommendations in partnership with Manager. Work closely with Manager to establish priorities and manage workload.
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Problem Solving: Identify and address any operational challenges or issues that may arise during excavation work. Equipment Operation: Safely and skillfully operate excavators to perform excavation, digging, trenching, and grading tasks as required by project plans and specifications.
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Strategic planning and fundraising: In coordination with Faculty Directors and Executive Director, helping to develop and launch new project ideas that could include - e.g., the ethical implications of artificial intelligence, augmented reality, cyberattacks and hacking, drones, data and privacy problem sets, and risks endemic to condominium technologies.
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Under administrative direction, the Prevention and Problem-Solving Manager provides management functions for HSH's Preventions and Problem Solving interventions and programs to prevent San Franciscan's on the cusp of losing housing from entering the homelessness response system and those experiencing homelessness resolve their homelessness given that there is not enough subsidized housing in SF to exit those experiencing homelessness to permanent supportive housing.
$137,540 - $175,552 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago
problem job Title: project manager Company: Publicis Groupe
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