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We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. 4+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry.
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Experience of Customer Success spanning across: Strategy, Experience Design, Digital Channels (Web, Mobility, Portals, Collaboration), Integration & Process Automation (Integration, APIs, Modernization, BPM, Automation), Marketing & Commerce (Digital Marketing, Commerce, Marketplace), Emerging Digital Technologies (Immersive Services, Cognitive Contact Center) Good understanding of the BFSI/CMT industry.
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Senior Customer Success Manager - Retail & Hospitality. As part of delivering on our international growth, we are now seeking a driven Senior Enterprise Customer Success Manager, particularly focused to strengthen our already relentless customer orientation within the Retail & Hospitality sector.
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The Client Success Manager will play a critical role in our ability to retain and expand relationships with our growing book of business. Client Success Manager. Reporting to the VP of Client Success, you will be assigned a book of large enterprise clients and will also be responsible for implementing new Carrum clients as they are signed by the Sales team.
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As our Financial Services Senior Customer Success Manager you will drive product adoption, highlight best practices and ensure client retention. Must have prior proven success as a client advocate.
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Department: MHP CUSTOMER SUCCESS. Customer Success Specialist (Bilingual Spanish) Customer Success Specialist (Bilingual Spanish) The Customer Success Specialist is responsible for supporting MetroPlusHealth members and other key stakeholders across the customer's journey.
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As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
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Job Description As a Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships and technical strategy with Dynatrace's strategic customers.
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Reporting directly to the Senior Manager of Security Operations and Threat Intelligence in Procore’s Cyber Fusion Center with the opportunity to be located in the Austin, TX office or work remotely from Austin, TX.
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The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention and strong adoption of our products allowing FieldRoutes to support clients in attaining their objectives using our solutions while driving revenue growth.
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The Epic Client Success Manager (CSM) plays an integral role in ensuring DaVita products, services, and initiatives meet objectives by leading relationship management within our physician community.
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Solution Consultant / Customer Success Manager / Pre-sales Engineer / Performance Marketing Consultan t, or a similar role. Customer Success Manager. Our product — is a Conversion Modelling Platform that provides advanced marketing teams with a next-generation solution to replace outdated multi-touch attribution tools that are no longer suitable for today’s complex customer journeys.
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Then come and join our global team as a Customer Success Manager. Establishes and maintains close working relationships with the customer, local Regional Service Manager (RSM), Key Account Manager (KAM)/Key Account Executive (KAE) (Sales teams), Customer Service Engineers (CSEs), and other support resources.
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Coach and lead a team of up to 7 diverse Mid Market Customer Success Managers with responsibility for achieving quarterly and annual retention, expansion, and advocacy goals. Design and implement the Mid Market Customer Success strategy and a high-touch customer journey to achieve revenue and non-revenue targets.
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Experience - 5+ years of success in senior roles in enterprise SaaS deployment, CSM and/or program management for large, complex, and strategic customers is required. Prior work experience as a Technical Account Manager or Sales Engineer focused on endpoint protection solutions is desired.
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Title: customer success manager Company: Procore
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