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Customer Success Managers (CSMs) connect our most strategic clients to Refinitiv’s portfolio of software & desktop solutions! Clearly define business outcomes and craft a comprehensive success plan to include customer objectives, partners, achievements, risks and metrics needed to achieve them.
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Minimum 3+ years’ experience in a customer-facing, role such as Consultant, SaaS Implementation Coordinator, Solutions Engineer, or hands on Customer Success Manager. The primary goal of the Customer Success Manager at NICE is to work closely with our customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer’s reoccurring revenue, & create loyal promoters driving additional business.
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We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. 4+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry.
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The Regional Success Manager will work with the Director of Training and Development with hiring and training new employees as well as their career developments which include performance reviews, goal setting and promotions.
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As a CSA, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre-sales running proof of concepts to demonstrate quick time to value, to post-sales onboarding and implementation where you set customers up for long-term success with scalable implementation and data governance best practices.
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The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention and strong adoption of our products allowing FieldRoutes to support clients in attaining their objectives using our solutions while driving revenue growth.
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TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL. The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption.
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About You 4+ years experience as a Customer Success Manager at a B2B SaaS company, preferably for companies in the software development lifecycle space. mabl is looking for an experienced Customer Success Manager to help us efficiently support & grow our enterprise customers.
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As our Senior Customer Success Manager you will drive product adoption, highlight best practices and ensure client retention. Must have prior proven success as a client advocate.
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Title: Client Success Manager, Government – Charleston, SCReporting to: Senior Client Success ManagerLocation & Travel: This position will be based onsite at the Charleston, SC VA hospital location.
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Ultimately, the Customer Success Manager will play a critical role in ensuring Dexterity's customers are successful in their use of robotics, helping to transform the world through breakthrough technology.
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Experience - 5+ years of success in senior roles in enterprise SaaS deployment, CSM and/or program management for large, complex, and strategic customers is required. Prior work experience as a Technical Account Manager or Sales Engineer focused on endpoint protection solutions is desired.
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15+ years of experience operating databases, data lakes, and streaming and batch processing infrastructure & pipelines at scale Customer-facing architecture, and engineering, with proven experience with deploying operational control and data planes at enterprise-grade SaaS companies serving millions of users per day.
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As the first Customer Success Manager focused solely on our SMB segment, you'll get the chance to shape a brand new CS function and have lots of autonomy and impact. Radar is looking for a Customer Success Manager to support our large and growing segment of small and mid-size (SMB) customers.
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RT Job Requirements Customer Success Manager, Project Manager, Technical, Cloud, Migration. Job Description Customer Success ManagerCustomer Success Manager Job Summary: We are looking for a creative, highly motivated individual to join the team as a Customer Success Manager (CSM) in charge of onboarding, supporting, and retaining our existing customers.
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Title: customer success manager Company: Procore
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