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Abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. Job DescriptionThe Customer Service Specialist is responsible for supporting top-tier domestic customers including wholesale, largest regional, & retail accounts representing 98% of US pharma sales.
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We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio.
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Ownership of high-profile customer orders and samples including order entry, order status, document creation, order release tracking through order validations, suspicious order monitoring, IDOC error resolution, shipment tracking, sales recognition, document management, and reporting for various order types: EDI, fax, email, phone, for RX, OTC, and control drugs, serialized products, and clinical trials.
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This position is responsible for supporting Customer Operation functions to drive sample EDI, IDOC, and inventory reconciliation with 3PL. This role drives collaboration with business partners throughout the organization to ensure customer loyalty.
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Service to AbbVie National Wholesale Directors, Executives & OTC Leadership, AbbVie vendor's, wholesale/retail customers, sales force, health care providers, government, hospitals, and institutions.
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Drive Continuous Improvement:Develop Key Performance Indicators (KPIs) to ensure sample orders are processed and delivered according to customer needs. Timely research & resolution for customer inquiries related to shipping, pricing discrepancies, & product returns.
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Performance measurement must reflect the highest level of operational effectiveness & deliver exceptional customer service. Strategic thinking about customer experience and revenue, with decision-making authority within scope of responsibility.
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QualificationsBachelor's Degree or in lieu of a degree, a minimum of 3 to 5 years of customer service-related experience, preferably in Pharmaceutical or Healthcare related industry. Identify and initiate process improvements where applicable for superior customer service.
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This includes achievement of the company's sales / revenue objectives measured by customer scorecards. Knowledge of current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA), and regulatory pharmaceutical marketing and manufacturing principles, practices, and their application is preferred.
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You drive company vehicles to customer locations, where you work to efficiently provide lawn care, lawn aeration, mowing, tree/shrub care and pruning, mosquito control, and snow removal.
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Identify inventory discrepancies and follow up with internal stakeholders, 3PL, or Global Information Technology teams to get timely and accurate resolution. Additional InformationApplicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position.
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As a Cat Care Specialist, you meet with each client and cat in person beforehand at their home. The sitter always leave our clients’ homes as clean or cleaner as we found them, provide excellent customer service, and, most of all, exceptional cat care.
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Direct Care Worker | DCW | Caregiver | Direct Care Professional | DSP | Direct Support Specialist | Residential Counselor | Daily Living Specialist | Support Aid. A direct care professional at MRO works with patients in an adult group home/community living support setting.
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Snow removal and other winter work opportunities available to most specialists Stable, growing, family-owned company since 1986 We love giving our employees the opportunity to grow with our company; frequent opportunities for advancement often mean that a lawn care specialist can become a manager in as little as one year, especially for those willing to relocate.
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Currently, ManTech is seeking a motivated, career and customer-oriented Transition Personnel Security Specialist to join our team in the DMV area. The Transition Personnel Security Specialist is a journeyman with experience in conducting background investigations and risk assessments along with other duties associated with organizational personnel security.
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customer care specialist jobs Title: customer Company: Pridestaff
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