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Previous experience in a customer service, sales, or technical support role, preferably in a fast-paced contact center environment. Join our dynamic Kia Care Consumer Affairs team as a Remote Total Case Specialist, where you take charge of complete customer cases involving complex inquiries, warranty coverage, dealership complaints, troubleshooting technical features, and vehicle subscription services.
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As a Remote Kia Care Total Case Specialist, you'll be the reassuring voice on the other end of the line, helping customers navigate through challenging situations with their vehicles such as requests for warranty extensions, towing and rental coverage for repairs, service or sales complaints, and supporting customers with technical features like their Owner's Portal, Bluetooth, radio, and navigation.
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This is a bring your own device position, Kia Care Total Case Specialists must have a compatible home laptop or desktop computer with a secured high-speed internet connection, in-service cell phone, web-cam, and a wired headset.
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Must have strong computer skills, including the ability to open, create, and modify various documents using the Google Workspace (docs, sheets, slides, and Gmail) and enter/retrieve customer and vehicle information using web-based systems.
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Approach every customer interaction with genuine empathy, understanding the human side of their situation. Employ critical thinking and problem-solving skills to address a variety of challenging customer situations and/or complaints requiring interpretation, investigation and follow-up.
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Effectively walk the customer through the steps to resolve their technical inquiries. Your role is pivotal in acknowledging all customer outreach, investigating customer concerns, and following up on customer requests to ensure an exceptional experience.
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Human Resources, Telecommuting, Employment Services, Marketing & Sales, Customer Service, IT & Software, Writing & Translation, Data Entry, Remote Work, Online Job Search. This includes meeting and greeting customers, securing keys, recording mileage, gas levels, and damage to our cars and checking our cars into our computer system while providing excellent customer service.
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Chick-fil-A is on Forbes Lists for Best Customer Service (2024), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022.
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Knowledge of customer service operations, consumer warranty policies and repair operations. 2+ years of experience in New Product Introduction and/or Customer Service. Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BC forward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world.
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Provide high-quality customer service and satisfaction. Chick-fil-A is the fastest growing Quick Service Restaurant in the nation. Chick-fil-A has the highest customer satisfaction scores for 9 consecutive years.
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Quick service & fast food restaurant. Owner/Operator Michael Clarke started as a Team Member with Chick-fil-A and has been in the business for 14 years. He as been an Owner/Operator for 4 years at Chick-fil-A Gainesville.
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Work From Home Data entry Part Time Remote - Part Time Customer Service - Part Time Jobs Near Me. Work From Home Data entry Part Time Remote - Part Time Customer Service - Part Time Jobs Near Me.
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One Good Gig is a job aid dedicated to discovering, researching, and testing various gig work, side hustles, and remote work from home job opportunities. Looking for Remote Work From Home gigs? We provide direct links to Focus Group sign-up pages, making it easy for you to participate.
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You'll have access to our exclusive Focus Group Board where we regularly post lucrative focus group opportunities. Are you searching for remote work that fits seamlessly into your current schedule? Learn how to realistically make $10 to $30 extra per day working from home.
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Learn how to make $10 to $30 extra per day working from home. Find and choose high-paying side gigs. Many of these allow you to work remotely, from home. Many of these focus groups are remote and available across the nation.
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Title: customer service Company: Precision Staffing
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