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Reporting to the Sales Manager, the Retail Sales Associate works together with all retail store associates and the management team to champion the PGA TOUR Superstore ‘Customer First’ philosophy by providing a world-class shopping experience to every customer.
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Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and tennis.
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Position SummaryReporting to the Sales Manager, the Retail Sales Associate works together with all retail store associates and the management team to champion the PGA TOUR Superstore ‘Customer First’ philosophy by providing a world-class shopping experience to every customer.
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At PGA TOUR Superstore, we’re always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. Because living our Core Values is at the forefront of what we do, we PUT PEOPLE FIRST by investing in our associates that take care of our Customers.
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Ensuring every retail customer observed within 10 feet is greeted within 30 seconds. Investigating customer requests for items we do not carry and passing the information to their supervisor.
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Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience to every customer. Customer Service Representative must be knowledgeable about all retail store programs and promotions and follow all related operational processes.
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Addressing customer concerns and resolving them promptly. Merchandising and signing their areas to create and maintain visual merchandising consistency throughout the retail store. The Retail Sales Associate maximize sales by keeping their areas stocked, properly signed and merchandised, and following all operations processes.
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Must be able to stand for extended periods of time, climb a ladder, and lift a 30 lb. Committed to serving our communities - Matching Gift Program & The First Tee. Employment discrimination isn't just unlawful, it violates our policies and is not who we are.
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Overall Function Of a Retail Customer Service Representative (Cashier) Qualifications Of a Retail Customer Service Representative (Cashier) Minimum 1 year cash handling and/or customer service experience.
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Day 1 Eligibility: Medical, Dental, Vision Benefits (Full Time Associates only) Replenishing merchandise stock from incoming freight shipments as soon as possible to maximize the customer's selection.
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Flexibility to work a varied retail schedule: nights, weekends, and holidays depending on business needs. We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status.
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An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization.
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The law and our policies prohibit retaliation against anyone for making such a report. Duties, responsibilities, and activities may change at any time with or without notice. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.
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Measuring club height, weight, and shaft flex, and making equipment changes based on customer requests. The Club Repair Associate’s top priority is to ensure that every customer receives the best possible service experience.
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PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
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customer care jobs Company: Pga Tour Superstore
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