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The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. Previous customer service and/or Customer Success experience preferred.
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As the VP, Customer Success, you'll have a unique opportunity to help build our Customer Success organization and grow our existing customer base with a product that's solving a true pain point and transforming the Martech industry.
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Reporting to the Operations Manager, the Customer Success Manager is a member of the U.S. team with the responsibility to manage and deliver high priority client and internal projects (product development & translations, systems implementation etc.
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As a Customer Success Architect , you'll work closely with our Delivery and Product teams and our customers to provide technical insight and support to maintain and grow the business.
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Recurly seeks a Senior Customer Success Manager that is a master relationship-builder and dynamic communicator with a track record of successfully building rapport with client partners.
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3+ years of experience in customer success, account management, or a related client-facing role in a tech-driven environment. Preferred experience working at an amazing brand making things happen or working within an excellent customer success team OR you just love making an impact and innately understand all areas of brand building.
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Due to steady and ongoing growth, we are now looking for an experienced Customer Success Manager in interpretation and translation to expand our U.S. and international client base and market.
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Dealpath is looking for a self-motivated Customer Success Manager (Mid-Market) to join our growing team in San Francisco, CA! As a Customer Success Manager (Mid-Market) you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities.
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We are looking for a Customer Success Manager to help secure the long-term success of our customers. You will report to our Manager of Customer Success.
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Operations Technical Project Manager, Customer Success. As an Operations Technical Program Manager, you'll work cross-functionally — with other Customer Success teams, with systems and engineering teams, and beyond — to build toward the global vision of CS. You will report to a Technical Program Management Lead.
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The Senior Customer Success Manager is responsible for developing and expanding customer relationships with the company’s most strategic accounts, to promote successful adoption, retention, and loyalty leading to a successful renewal and a world class white glove customer experience.
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This job is intended for a Customer Success Solutions Engineer who has experience working in a variety of scripting languages (Powershell, Bash, Python, Batch), Systems (Windows, Linux, Embedded, IOT), and technologies (SQL, HTML, REST, TCP/IP), and can apply those skills to build solutions to manage devices, software, data, and configuration on IoT edge devices.
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We are seeking a seasoned, intelligent, and results-driven Vice President (VP) of Customer Success (CS) to join our team. Proven executive experience managing renewals/customer success at a Series B to Series C+ startup that has grown from $10M to $50M ARR.
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Create technical product requirements, ensuring our systems and technology teams know exactly how to design their solutions to fit the needs of the growing global Customer Success team.
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Performance Management : Establish and monitor KPI’s for the Customer Success team, driving continuous improvement and accountability. Process Optimization : Continuously assess and optimize customer success processes and workflows to streamline operations and improve efficiency.
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customer success jobs Title: product manager Company: New Relic
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