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Provide Enterprise level technical support to all Advanced Support customers, applying expert knowledge of RingCentral services and VOIP technology. Troubleshoot and reproduce customer technical issues, driving them to resolution and/or escalating to next level of Advanced Support or Partner Support.
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Role Description: As a Technical Product Support Professional , you'll be a vital member of our team, responsible for delivering first-rate support to our customers using your strong technical skills and communication abilities.
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DoubleCloud is seeking a Technical Support Engineer to join our dedicated team, supporting our clients with top-tier technical assistance and problem-solving expertise. Technical troubleshooting: You will understand, troubleshoot, and resolve complex technical support problems efficiently.
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Technical Support Specialist will focus on effective post commissioning technical support, warranty claim management and customer issue resolution. The Technical Support Specialist is accountable for managing customer issues to closure both during regular business hours & 24/7 after hours support.
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Windows 10/11, Microsoft Office, Project, Visio, SharePoint, Gmail, Mac & PC Audio/video editing software High Level of Customer Service Provide on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues.
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The Journeyman Computer Network Support Specialist will provide technical expertise on the day-to-day support of by completing all of the technical telecom tasks requested by IRS Program Managers.
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Experience in implementing remote support solutions for devices on or off campus. Support and troubleshoot video conferencing solutions. The scope of this LOC does not include application software support, such as de-bugging, enhancements and ad hoc report generation.
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Strong experience with Kubernetes Container Orchestration Tool,GoLang, Gloo, AWS, Apigee API Gateway,- Experience with REST, SOAP, and GraphQL API support. - Support multiple applications, specifically running Kubernetes/Gloo/AWS/Apigee/ PCF/GCP/Java based systems in an enterprise environment.
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The State of Mississippi Department of Education (MDE) is seeking qualified vendors to provide network and technical support services on a statewide basis to local schools and school districts.
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The Audio-Visual Engineer will provide technical support and coordination for all media events including all technical components such as routing/switching, recording and duplication of video/audio signals for live local and remote video conferencing, web streaming, Telemedicine, and AV integration.
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Provide technical assistance to System Engineers, Applications Specialist, and IT & Data Solutions team via correspondence, phone, and in person as appropriate to diagnose difficult middleware, middleware connected system, and Torch/SPOTFIRE connectivity issues as required.
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Savannah River Mission Completion (SRMC) is seekinga Senior or Principal Engineering & Technical Support Specialist to be based in our Aiken, SC location on the Savannah River Site.
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In this role, we are looking for a highly capable IT Support Lead to provide technical assistance to our workforce. Ability to keep up with technical innovation and trends in IT support.
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You'll have the opportunity to provide instruction, guidance, and technical support to the different teams at Rocket Lab to deliver and support IT systems through efficient management of the IT Service Desk. This is carried out via on site desktop support, phone, IM, and email.
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Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Performs senior professional level technology and communication services work, which may include supervisory responsibility, under general supervision from an administrative or technical superior.
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technical support jobs Title: sales support specialist Company: Michaels
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