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Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
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Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.
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Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
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Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results.
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Deliver friendly customer service. Serve as Manager on Duty (MOD) Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed.
$17 - $28.4 an hourPart-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Train, observe and coach customer experience team (sales floor and cashier) to achieve results, participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.
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As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
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Cross train in Custom Framing selling and production. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity.
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Customer Experience Manager page is loaded Customer Experience Manager. Customer Experience Manager. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
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Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget. If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
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Customer Service Manager page is loaded Customer Service Manager. Customer Service Manager. Lead the omni channel processes. Lead the Omni channel processes. Customer Service Manager page is loaded Customer Service Manager.
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In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. We strive to cultivate an inclusive shopping environment for all Makers and work environment for all Team Members, providing a place of belonging and empowering everyone to bring their creative dreams to life.
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Cross trained in Custom Framing selling and production. If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.
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Full Time Customer Experience Manager page is loaded. Full Time Customer Experience Manager. Full Time Customer Experience Manager page is loaded. Full Time Customer Experience Manager.
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Plan and lead the execution of the class and in-store events in accordance with Company program. Lifting heavy boxes and accessing high shelves by ladder or similar equipment. Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
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customer care manager nights weekends sales floor jobs Company: Michaels Stores
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