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Our growing team is looking for a Photonics Customer Support Engineer. Photonics Customer Support Engineer. The person in this role will be responsible for managing the end-to-end customer journey including being the primary point of contact, managing the flow of information, troubleshooting, and product specs, as well as providing technical support and conducting quality tests.
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Bachelor's degree in Business Administration, Communication, or a related field preferred, or 5 years of experience in project support/customer service. To join our team of outstanding professionals, apply today Responsibilities Job Responsibilities: Provides customer service to internal organizations under the direction and in support of the directorate representative.
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As a customer support representative, you shape our members' first impression of SALT- a responsibility not taken lightly. Assume ownership of any assigned support tickets, including all necessary follow up and customer call backs.
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In our Sugar Land offices to support senior management and team members. Order to Cash responsibilities customer order management, customer master data set up and change requests, entering and monitoring customer orders in SAP, handling customer inquiries via phone, e-mail or web, invoicing to customer specific requirements, EDI management, invoice resolution, process returns and RMAs, documenting and maintaining customer specific requirements.
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Familiarity with customer support software and tools, such as CRM systems, help desk software, and analytics tools. Minimum of 3 years of experience in customer support leadership, experience in SaaS a plus.
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Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift. As a part of Customer Experience Operations (CXO), the Field Operations team is the voice of the company to our customers with a focus on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.
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UPMC Health Plan has an exciting opportunity for a Medicare Sales Support Representative in the Medicare & SNP Sales department This is a full-time opportunity working a variable set schedule 7 days per week between the hours of 8 am - 8 pm including evenings and weekends.
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As a dedicated Director, AML Operations, you will directly run resources in support of the Bank’s Anti-Money Laundering operations and related activities for USAA the Federal Savings Bank (“FSB”) and USAA Savings Bank (“USB”) AML/Sanctions risk programs, policies, governance, and controls.
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Bachelor's degree or 1-3 years of experience in a customer-facing role, such as Customer Success, Customer Support, or Account Management. OneRail is seeking an eager Customer Support Specialist that wants to get their foot in the door at a fast-growing logistics technology start up.
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The Application Support Specialist will be responsible for working on site with the customer and assist with technical support for the Air Force manpower suite of web enabled database applications in the Pentagon enterprise environment.
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You will take the knowledge of immigration processes & support our Customers (who are each assigned to a Customer Success Strategist), & potential customers, with any questions they may have via live chat support.
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70% - Customer Support – providing day to day support (Tier 1) and troubleshooting for existing customers; responsible for managing pipeline of support tickets and collaborating with engineering to solve Tier 2-3 issues and bugs.
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As the Advanced Computer User Support Specialist, you will diagnose and resolve end-user issues with efficiency and provide exceptional customer service. Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the Computer User Support Specialist Advanced position and to join our team of qualified, diverse individuals.
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We’re looking for a Support Coordinator to join our team and hit the ground running. As Support Coordinator, your role is built upon general accounting but you have the opportunity to be part of the heartbeat of our company; touching all departments and operations, ensuring revenues and expenses are correct for our team and for our customers.
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Provides customer service to internal organizations under the direction and in support of the directorate representative. Proven experience in customer service or related field, with a strong emphasis on task management.
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customer support jobs Title: support engineer senior customer Company: Marriott International Inc
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