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Job Title: Director of Ticket Operations Department: Ticket Sales, Box Office Job Reports To: Senior Director of Ticket Operations Status: Exempt. Four (4) years experience in computerized ticketing industry (ideally Ticketmaster products including but not limited to TMWin99, Archtics, FanTM, TM One, etc.
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Direct ticketing issues to the Box Office Manager/Director of Finance. Under direction of the Box Office Manager & Director of Finance, the Part Time Ticket Seller team member's primary responsibilities include the following functions in accordance withASM policies.
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The Manager, Sales & Service is responsible for managing all aspects of ticket operations and ticket office functions, including, but limited to, day-to-day operations of ticket office, policy and procedure development and implementation, ticketing system administration, as well as management, reconciliation and reporting of financials.
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The Box Office Attendant will be responsible for providing a high level of customer service related to ticketing at the box office or ticket resolution areas. We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love for box office support.
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Actively participate in a training session for the Front Gate box office system in order to effectively help patrons who need assistance regarding their ticket order. Report to Box Office Management.
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Essential Job Functions: Responsible for VIP and Executive ticketing at the direction of the Box Office Manager/Asst. Manager Responsible for seat inventory management as directed by the Box Office Manager Ensure smooth and efficient ticket operation and provide work direction and motivation to employees.
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Overseeing box office operations, this role directly manages the Subscriptions/Guest Services Manager(s). Reporting to the Director of Marketing & Communications, this role will focus on ensuring a top-level audience experience for guests of the Theatre, analyzing and reporting on sales, managing ticket inventory, maximizing earned revenue, and training and managing consistency of Box Office staff.
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Develop relationships with other departments within the Syracuse Athletic Department including the Ticket Office, Marketing, Development and other External Relations units to ensure a robust, donor-centric approach to all premium seating, ticket sales and fundraising.
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Experience in Box Office / Ticketing Management. Facilitate open communication with the Box Office Manager, staff and all other venue departments. Organize/Manage daily & nightly Box Office operations (Will Call, Guest List, Ticket Sales, Ticket Scanning, etc.
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Completes tasks related to the Fine Arts Center Angel Tickets program including, but not limited to, fulfilling ticket requests; ensuring accurate contact information in the ticketing system; and completing performance, semester, and annual Box Office reporting.
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Duties Provide daily ticket sales to customersBalance to daily ticket salesSell tickets using the computerized ticketing systemAssist staff and management by providing additional support or resourcesAssist in overall box office operationsAnswer inbound calls to the box officeProvide excellent customer service to clients and customers of TicketsWestAssist in resolving customer inquiriesOther duties as assigned.
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Assist Manager on reconciliation & accounting of all ticket sales for each ticketed event and daily Box Office Sales. Assist and support box office staff in any of their job functions, as needed.
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Reporting to the Ingram Performing Arts Center Business Manager, the Box Office Manager oversees ticket sales for all Performing Arts Center events - curricular, non-curricular, guest artists, and external and internal rental events - accounting for ticket transactions and ensuring the proper operation of the venue, as well as analyzing and reporting on ticket sales trends.
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Perform other duties and responsibilities as assigned by Box Office Manager or other management. The Box Office -Event Assistant is responsible for coordinating day of show staff and maintain all box office policies and procedures.
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This position reports to the Assistant Director and follows the Heindl Center performing arts season calendar working events only but may occasionally be asked to fill the role of our daily Box Office Ticketing Agent if needed.
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ticketing box office jobs Company: Kratos Defense
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