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Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Extension, Analytics, and Reporting.
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Use customer development techniques to solicit work through phone, email, mail and personal customer contacts. Team player who can work independently. Mr. Rooter® Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers' homes.
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The Retail Sales Support Manager is a primary contact for Store Management and Home Office Departments including Human Resources/Payroll, Customer Care, Store Operations and Delivery.
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Provides timely responses to customer inquiries by telephone and/or email in an in- or outbound service center, consistent with service and quality standards Processes customer orders, bills and accounts, and applications for service, maintenance and termination.
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Reporting to the Data Analytics Director, FCC Analytics, the Data Analytics Manager will independently perform detailed analytics work to support the Compliance Analytics group’s goals and objectives.
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May handle claims and other functional work involving one or more lines of business other than property (i.e. auto, workers compensation, premium audit, underwriting) may be required in support of customer service including Pre-Claim Consultation.
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The Customer Support Representative will be the first point of contact at APM Music for visitors and employees to the office. Monitor the main customer support queue in Salesforce Service Cloud and respond to client inquiries regarding issues with their login, questions about licensing our music, composer submissions, etc.
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Supermicro’s sales team is looking for a dynamic Sr. Sales Support Specialistto assist our Sr. Sales team in managing customer orders. A self-starter who can effectively work within a strong team culture.
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If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request.
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Manage customer warranty claims within assigned DOA levels & work with various business group’s (CSC, Engineering, Project/Product Management, After Market Services etc.) Technical Support Specialist will focus on effective post commissioning technical support, warranty claim management and customer issue resolution.
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They will also act as the Tier 2 technical support to help customers and/or other staff with difficult customer problems, and will cross-train with groups like Networking and/or Messaging/Communication to facilitate higher first contact resolution and reduce the number of tickets being escalated to other groups.
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Contact or communicate with any agency or entity involved in any support matter as necessary including attorneys, employers, County Assistance Office (CAO), other Courts, Children and Youth Services, Juvenile Probation, Child care information services, the Social Security Administration and the Bureau of Child Support Enforcement (BCSE.
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As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service. U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative.
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All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area.
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These courses will be leveraged with the support described above to empower you to confidently take live customer calls, beginning with your first concept. + Support a positive environment for customer interactions.
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contact work independently customer support jobs Company: Kansas City Kansas Public Library
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