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Our Customer Success Managers work closely with institutional clients and partners providing white glove service in discovering their business needs ensuring they are optimizing our suite of BitGo products.
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The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. Previous customer service and/or Customer Success experience preferred.
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Reporting to the Operations Manager, the Customer Success Manager is a member of the U.S. team with the responsibility to manage and deliver high priority client and internal projects (product development & translations, systems implementation etc.
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Asplundh Tree Experts (Asplundh) is seeking a Customer Success Manager to join the Asplundh Digital Innovation Team, reporting to the Director, Digital & Geospatial. Customer Success Manager.
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As the trusted advisor and main point of contact for our customers, the Customer Success Directors manage the optimization of shuttle and transit systems, and negotiate contract extensions and expansions.
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As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
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TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL. The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption.
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The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The position reports to the Manager - ITAM Customer Success and ultimately to the Director of ITAM Customer Success.
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We are seeking a seasoned, intelligent, and results-driven Vice President (VP) of Customer Success (CS) to join our team. Proven executive experience managing renewals/customer success at a Series B to Series C+ startup that has grown from $10M to $50M ARR.
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Customer Success Manager is responsible for assisting new customers in onboarding, customer growth and expansion by identifying upsell opportunities, adoption by promoting frequent use and additional features of products and the renewal process.
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This job is intended for a Customer Success Solutions Engineer who has experience working in a variety of scripting languages (Powershell, Bash, Python, Batch), Systems (Windows, Linux, Embedded, IOT), and technologies (SQL, HTML, REST, TCP/IP), and can apply those skills to build solutions to manage devices, software, data, and configuration on IoT edge devices.
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Nous recherchons un Customer Success H/F , en CDI, à proximité de Bordeaux (Mérignac) pour notre filiale Septeo Solutions HR. The Customer Experiences team plays a pivotal role in the Worldpay Product Management organization, focusing on end-to-end user journeys in our portals, reporting tools and via our APIs. This team’s priority is to drive the strategy that enables Worldpay to deliver world-class user experiences at every customer touchpoint.
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Performance Management : Establish and monitor KPI’s for the Customer Success team, driving continuous improvement and accountability. Process Optimization : Continuously assess and optimize customer success processes and workflows to streamline operations and improve efficiency.
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The Associate Director, Technology Solutions Beef Customer Success is responsible for building, developing and leading the Livestock Technology Solutions Beef Customer Success team to ensure the long-term success that our customer have with the investment that they have made in our company's Animal Health Livestock Monitoring Systems.
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This Associate Director role will lead a team of Customer Success professionals and will drive a culture that promotes innovation, continuous improvement, a customer focused mindset, and values feedback and inclusion to develop talent.
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Title: customer success Company: Kaizen Platform
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