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The Customer Success Manager is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio.
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As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
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The Customer Success Manager willbe assigned a book of business according to the strategic needs of the segment. We are looking for a Customer Success Manager for our Center Store segment.
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The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The position reports to the Manager - ITAM Customer Success and ultimately to the Director of ITAM Customer Success.
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The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention and strong adoption of our products allowing FieldRoutes to support clients in attaining their objectives using our solutions while driving revenue growth.
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The Customer Success Manager (CSM) is at the center of our mission statement to make every customer a reference and success. PREFERRED EDUCATION AND EXPERIENCE Customer Success Manager within the Financial Services or Banking Sectors for SaaS company.
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The VP, Customer Success Management will be responsible for a customer portfolio that includes multiple strategic airlines, including 2 of the top 5 largest airlines worldwide, who board over 400 million passengers and generate revenue of over $300 million annually.
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In this Client Success Manager role, you will be responsible for the day-to-day coordination of Eastridge client-facing operations and supporting procedures to facilitate organizational effectiveness and efficiency, as well as introducing new service lines and staffing solutions to our current clients.
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As an integral part of our journey to establish and scale our US-presence we are now looking for a Senior Customer Success Manager for our team in Boston. Senior Customer Success Manager - Retail & Hospitality.
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Experience of Customer Success spanning across: Strategy, Experience Design, Digital Channels (Web, Mobility, Portals, Collaboration), Integration & Process Automation (Integration, APIs, Modernization, BPM, Automation), Marketing & Commerce (Digital Marketing, Commerce, Marketplace), Emerging Digital Technologies (Immersive Services, Cognitive Contact Center) Good understanding of the BFSI/CMT industry.
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You will own the relationship across the entire customer journey - ensuring seamless introduction of the Cyberhaven platform to drive value, optimize and operationalize outcomes. Experience - 5+ years of success in senior roles in enterprise SaaS deployment, CSM and/or program management for large, complex, and strategic customers is required.
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We're looking for a Customer Success Manager to join our growing team. As a Customer Success Manager, you will be responsible for managing day-to-day interactions with customers, including being the primary point of contact for on-going projects or implementations, as well as cross-selling initiatives.
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The Client Success Manager will work in partnership with the Services delivery teams as well as Sales, Marketing, and Partnerships to support and maximize the client engagement and business value of our existing portfolio of clients.
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The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey.
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Principal Customer Success Manager (Texas) Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs.
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Title: customer success manager Company: Journey
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