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Team members are responsible for providing quality customer service as well as activation and technical support. Transform into the best customer support advocate in the business, engaging with a diverse consumer base to provide solutions for customer needs and technical issues.
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As part of this, the Customer Support Manager will need to have a sound understanding of brokerage operations and requirements. The Customer Support Manager will report directly to the COO and play a key role in customer retention and business expansion.
$125,000 a yearFull-timeExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Your mission is to be one of the best customer support advocates in the industry. The Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology.
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This team focuses on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.
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Ability to multitask and effectively problem solve; speaking with customers while logging information, following different processes, and navigating customer tools. Identify opportunities and provide feedback by assessing call trends and/or diagnostic improvements to provide a higher level of customer service, performance and efficiency.
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If your current titles is one of the following you may be a good fit: Customer Engineer, Equipment Engineer, Field Service Engineer, Mechanical Engineer, Electrical Engineer, Manufacturing Engineer, Installation Engineer.
$100,000 a yearFull-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Tasks and ResponsibilitiesTeam members are responsible for providing quality customer service as well as activation and technical support. Department SummaryThe Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology.
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Proficiency with SAP. Benefits: The Operations Support Engineer will work a 9/80 work week while receiving market leading pay, paid time off, paid winter holiday shutdown, educational refund plan, medical, dental, and vision insurance options and service-based retirement contributions with additional 401k match.
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The Director of Product Support & Flight Safety directs all field service and customer support activity to ensure Crane products are performing as specified for the application. Develop and maintain Product Support team performance metrics; train, motivate and develop staff in conjunction with Intellectual Capital and Crane Business System standards of the organization, with a core focus on meeting company, employee, and customer needs.
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Perform IT Customer Support duties as required and provide backup to all positions as needed (Service One customer support techs and IT Support Manager). HDI Support Center Manager Certification HDI Knowledge Management foundations ITIL Foundations Certification Environmental Factors and Physical Requirements Ability to travel, possibly overnight, to any customer area, which could be any Perdue facility or to a remote site for disaster recovery, industry conferences, or training.
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Must have a full understanding of division and department policies, procedures, goals, process and contact technical requirements; and the needs/roles of the customer and other departments.
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Job Roll: Desktop Support Engineer. Desktop Support (Windows, Macintosh & Linux Support) - Expert. On-Prem/Azure Active Directory, SCCM, Intune Management, Operating System Troubleshooting, Application Support - Expert.
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Providing technical support to the GMI users, including troubleshooting issues, answering questions, and resolving problems. Global Financial Firm located in New York, NY has an immediate contract opportunity for an experienced Technical Support Analyst.
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The ALCIM Support to work exclusively for the offshore renewable business. Work to establish procedural documentation and specifications for internal and external partners and contractors to support a sustainable culture of asset information management for the long-term operation and maintenance of our client's facilities.
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CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports.
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customer support jobs Title: technical support engineer Company: Immediate Hire
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