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Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction.
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Associates in Store Support positions are responsible for a variety of non-sales functions. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills.
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Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles: Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager.
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ASM's in Training will learn how to work with key partners (Store Managers, Field Merchandising, MET Teams) to plan merchandise placement and signing. ASM's in Training will also learn the performance management process, to include semi-annual review of associate performance and how to execute the associate disciplinary process when necessary.
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At a high level, ASM's in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability. ASM's in Training should develop a command of store standard operating procedures (SOP's.
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In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge.
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Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.
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Conducting store HR Town Hall meetings and following up to ensure effective execution on issues. The DHRM is responsible for the planning and delivery of processes for talent management, performance management, and associate engagement for a district of 8-12 stores, with the goal of developing a workforce that achieves excellence in driving business results, customer service, and Company Values.
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ASM's in Training will report to a Store Manager. Operations Management to include supervision of front end processes involving sales and return transactions, as well as special services and lot support.
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The DHRM is responsible for the planning and delivery of processes for talent management, performance management, and associate engagement for a district of 6-12 stores, with the goal of developing a workforce that achieves excellence in driving business results, customer service, and Company Values.
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Drive inventory accuracy and high operational standards; communicate overstock and out of stock with store manager and develop game plans to resolve. Leverage sales and profit opportunities through Shrink Management, Safety and Environmental Compliance, P&L management, and Markdown controls.
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Position Purpose:Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles: Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager.
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Direct Manager/Direct Reports: ASM's in Training will report to a Store Manager. ASM's in Training should develop a command of store standard operating procedures (SOP's),especially those involving Safety compliance.
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They will also learn how to support stock integrity through inventory management processes. They will also learn how to maintain andoperate all store equipment and systems as well as how to manage daily financial operations.
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Operate all store equipment and systems as well as how to manage daily financial operations. Supervising Store Associates to include interviewing, hiring, motivating, coaching, training,developing, and communicating to associates.
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store management jobs Company: Home Depot
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