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Take responsibility for governing the incident management, problem management, and post-incident review processes end-to-end, collaborating with Service Management peers, Site Reliability Engineering (SRE), business and technology teams, and external vendors to ensure all KPIs are met and a high standard of management and reporting is consistently achieved.
ExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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Professional experience aligned to ITIL Service Management practices for Incident and Problem Management. Responsibilities include Major Incident Management, Problem Management, Post-Incident Reviews, reporting, operational improvements, and stakeholder engagement.
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Preferred Qualifications: Master’s degree in Engineering or closely related field; Evidence of successful prior teaching experience at the community college level; Experience with the Canvas learning management system; Ability to use modern educational technology such as multimedia-based instruction.
Part-timeExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and. Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, - Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
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Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Full-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Oversees the Firm’s ITSM framework and governance in partnership with the Director of Service Management, inclusive of incident management processes, problem management routines, technical change management processes, IT asset management, knowledge management, service request management, and the planning and controlling of configuration items (CIs) and their interrelationships.
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Strong SQL knowledge Data warehousing concepts Data prep ability to connect data across different sources to solve a problem Critical thinking & Problem-solving Attention to detail Domain knowledge.
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Technical/Functional Skills Service Catalog, Service Portal, Incident Management, Change Management, Problem Management, ITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies, Data Sources, Import Sets, and Transform maps.
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Strategic planning and fundraising: In coordination with Faculty Directors and Executive Director, helping to develop and launch new project ideas that could include - e.g., the ethical implications of artificial intelligence, augmented reality, cyberattacks and hacking, drones, data and privacy problem sets, and risks endemic to condominium technologies.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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This role and its supporting team are accountable for enforcing, monitoring, measuring, and continually improving the Firm’s IT Service Management (ITSM) process framework, including disciplines for IT Asset Management, Incident Problem and Technical Change Management, and Knowledge Management.
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Under administrative direction, the Prevention and Problem-Solving Manager provides management functions for HSH's Preventions and Problem Solving interventions and programs to prevent San Franciscan's on the cusp of losing housing from entering the homelessness response system and those experiencing homelessness resolve their homelessness given that there is not enough subsidized housing in SF to exit those experiencing homelessness to permanent supportive housing.
$137,540 - $175,552 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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A Field Service Technician job is available with a service client who can be in Los Angeles, CA. In this role, you will be responsible for supporting the LPS project and commissioning team in the following areas Preventive Maintenance Inspections (PMI), Routine Maintenance Contracts (RMC), Planned Specialize Maintenance (PSM), Electro/Mechanical installation and Level one I/O checks, and problem diagnostics and troubleshooting.
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In particular, the IT Service Governance Manager will take lead responsibility for Technical Problem and Change Management in partnership with the Director of Service Management. Leads the problem management discipline, actively working with various IT stakeholders (e.g., Help Desk Management and team members; engineering teams) to enhance processes, standards, and effectiveness.
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Excellent problem-solving skills and ability to troubleshoot CNC machine issues. Proficiently operate one or more of the following CNC controls: Mazak, Doosan, HAAS, and Fanuc. Knowledge of Mazak, Doosan, HAAS, and Fanuc CNC controls.
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problem job Title: field service tech Company: Firestone Complete Auto Care
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