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Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Dealer Contact based out of our office in Danville, IL.
Full-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Extension and Analytics and Reporting.
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Stay abreast of industry trends and best practices related to contact center technologies, particularly within the Five9 ecosystem. This role will be responsible for designing, implementing and maintaining Five9 systems to ensure optimal performance and efficiency for our client’s contact center operations.
$50 - $60 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Contact Center Director leads day-to-day contact center operations – inbound and outbound. Long Home Products has an opening for an experienced Contact Center Director to join our Corporate team in Lake Mary FL.
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Reporting to the CIO Claims, Contact Center & Digital Enablement, the VP of Reliability Engineering will have end-to-end accountability for the reliability of all IT services within Claims, Contact Center, Billing, Premium Audit, Publishing, Identity Access Management and Shared Digital Enablement Services.
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Architecting, designing and supporting complex voice and contact center solutions that incorporate technologies such as Cisco Voice and Contact Center, Avaya Voice and Contact Center, Oracle SBC's, and Five9 Contact Center as a Service.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Combined Insurance, a Chubb Company, is seeking a Contact Center Manager to join our fast-paced, high energy, and growing company. The Contact Center Manager for the Customer Experience Delivery Center (CEDC) leads a team of contact center representatives responsible for service delivery through targeted inbound and outbound call retention efforts.
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Position Summary: Our Agents will work on-site in our Inside Sales Center and are responsible for speaking with potential customers regarding their product needs and scheduling the customer for an in-home sales consultation.
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As a Contact Center team member at UVA Health, you will be an integral member of a team dedicated to providing compassionate care. Thank you for considering a customer service Contact Center position at UVA Health.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. knowledge of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR, CRM.
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This role is responsible for technical leadership of the solutions that support our contact center operations, including but not limited to, Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Workforce Management (WFM), and Quality Assurance (QA) solutions.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Knowledge of contact center skills, including ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording, quality, ACD Email, Web Messaging and SMS.
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Senior Sales Engineer, Cloud Contact Center Solutions. + Knowledge of other contact center platforms and VoIP protocols. Build and configure demo scenarios in Genesys or NICE CXone Cloud Admin and Architect including ACD, IVR, outbound dialers, queuing, skilling, quality, ACD, Email, Web Messaging, and SMS and other digital channels.
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As assistant general manager, you will frequently be responsible for the day-to-day operations of your center, working as part of an excellent team and learning valuable skills to get your career moving.
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Role: Data Center Engineer/ Technician Location: Tulsa, Oklahoma, USA / Plano, Texas, USA / Colorado Springs, Colorado, USA Requirements: Strong organizational and communication skills (written and verbal.
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Title: contact center Company: Familycare Health Centers
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