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Quality Management Maintain project compliance with corporate and public regulationsMaintenance and Support ProcessFollowing customer acceptance of initial project, transition to maintenance mode, confirming support channelsHelpdeskWeekly delivery confirmation emailMonthly/ check-in meetings with colleagues from customer success and salesRequirements Have a University degree preferentially in Biology or in Pharma, Biochemistry (PhD or master) or related Data-Science Fields.
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The Customer Success Manager is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio.
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Preferred experience in customer service, influencer marketing, social media management or related fields is a plus but not required for entry-level candidates. You will work with the social media marketing manager and the ad team to further outreach, drive revenue, and coordinate creatives for ads.
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We are looking for a Customer Success Manager to help secure the long-term success of our customers. Customer Success Management: Manage your book of business ensuring strong customer health, adoption to achieve gross-and-net retention revenue targets, and identify upsell opportunities to pass to our account development teams.
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As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
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Recurly seeks a Customer Success Manager that is a master relationship-builder and dynamic communicator with a track record of successfully building rapport with client partners. As a Customer Success Manager, you will be responsible for everything about your portfolio of customers after the initial sale.
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Experience of Customer Success spanning across: Strategy, Experience Design, Digital Channels (Web, Mobility, Portals, Collaboration), Integration & Process Automation (Integration, APIs, Modernization, BPM, Automation), Marketing & Commerce (Digital Marketing, Commerce, Marketplace), Emerging Digital Technologies (Immersive Services, Cognitive Contact Center) Good understanding of the BFSI/CMT industry.
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We are looking for a Used Car Sales Manager who is energetic, passionate, highly motivated and ready to guide an outstanding sales team to success. With sales volume on the rise, we need a used car manager with a proven track record of exceptional customer service, sales skills and training abilities.
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As an Operations Technical Program Manager, you'll work cross-functionally - with other Customer Success teams, with systems and engineering teams, and beyond - to build toward the global vision of CS. You will report to a Technical Program Management Lead.
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Senior Customer Success Manager - Retail & Hospitality. As part of delivering on our international growth, we are now seeking a driven Senior Enterprise Customer Success Manager, particularly focused to strengthen our already relentless customer orientation within the Retail & Hospitality sector.
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Oversee the paid media strategy, Google Ads, and social campaigns, including Facebook, Instagram, and TikTok Conduct in-depth market research, customer demographics, competitor analysis, and benchmarking to best inform our marketing decisions.
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Ensure appropriate handoff of new accounts to the Customer Success Manager and/or the Account Manager. This includes being an asset to the Customer Success Manager, Learning & Development Manager, and Integrations and/or Solutions Engineer while being an advocate for the customer.
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The Onboarding Manager works with the customer success team, the customer training team, and the customer integrations team to put together effective project plans, including goals, timelines, and resource coordination to ensure quick ROI for ZoomInfo customers.
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The Sr. Product Marketing Manager, CRISPR Therapeutics for IDT's global marketing organization, is responsible for leading cross functional efforts between product management, R&D, marketing, and sales to address customer needs for IDT's product portfolio within the genomic medicine market segment and using that knowledge and experience to develop and execute marketing and product launch campaigns that drive IDT awareness and revenue.
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Harness your strategic intelligence, digital media acumen, agency knowledge, and creativity in lockstep with Agency Enterprise Sales Marketing leadership to develop and execute agency partner marketing strategies by writing compelling content, developing sales enablement and L&D materials, and creating project plans, goals, KPIs, and success metrics for marketing initiatives.
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customer success marketing jobs Title: account manager Company: Energy Jobline
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