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This Customer Success Manager position will help enable communities to design, build, operate, and maintain their assets and infrastructure through GIS-centric solutions. We are looking for a Customer Success Manager with prior experience in GIS, Cityworks, and customer/account management.
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As a Customer Success Manager, your primary objective is to facilitate and uphold the highest standard of customer experience, from pre-sales engagement to day-to-day interactions.
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As our Customer Success Manager, you will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company. Customer Success Manager.
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The role of the Customer Success Manager at Solera is a unique and dynamic position that encompasses the responsibilities of both client relationship management and technical field service engineering.
$60,000 - $75,000 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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The Customer Success Manager (CSM) will be responsible for driving adoption of the system and increasing the perceived value of our customers' NetSuite investment by providing functional advice and strategic guidance to his/her customer portfolio.
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A well-funded seed-stage startup backed by Y Combinator and Funders Club, we're looking for an experienced Customer Success Manager with B2B SaaS experience to join our high-performing, fully remote team.
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As a Customer Success Manager (CSM), you will join a collaborative team of business process and industry experts, driven to develop and present strategic guidance and advice to our existing customers on the most effective use of NetSuite.
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Collaborate with other stakeholders in the organization who are responsible for ensuring Customer Success: Account Management (AMO), Solution Consulting, Professional Services, Advanced Customer Support (ACS) Delivery teams, and Technical Support.
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Passion for customer success and the drive to help customers fully utilize NetSuite for maximum return on investment. Additionally, the CSM will coordinate with the Account Manager (Sales) by creating and sharing roadmaps on customers' functional use of NetSuite and contributing to long-term strategic planning.
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This combined role offers a unique opportunity to blend customer success management and technical field service engineering, ensuring a holistic approach to client satisfaction and program success within the Transit/Bus & Rail industry.
$75,000 - $90,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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The Customer Success Manager will be responsible for the growth and success of a network of community customers for A Place for Mom within a designated region / market area.
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The CSM will meet with customers on a regular basis to discuss business and system challenges they may be facing, to understand their definition of success with NetSuite, and to offer proactive advice on how to optimize or enhance the use of their NetSuite account.
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Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. The CSM will not personally perform hands on configuration or issue resolution for the customer, but will have to work closely with Delivery teams who are responsible for this.
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NetSuite employees take the hill: we prefer action over inaction, we are tireless in our mission and we pause to celebrate our success. Be measured on the quality of your customer engagements, time invested with them, customers' system adoption, and customer retention.
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We focus on encouraging productivity, accomplishments, and job success through powerful cloud technology. Proven success developing knowledge with both guided and independent learning. Proven success in a fast-paced environment building relationships with multiple customers or internal stakeholders, and providing consultative and prescriptive advice to them.
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Title: customer success manager Company: Dragonboat
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