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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule.
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Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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Responsibilities include working as part of a retail sales team to provide best in class customer care. The CSA will promote sales and service to customers. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
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Physical Activities Required to Perform Essential Functions:Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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Accredited training in service advisor skills, customer satisfaction, and quality control. Related Fields: Airline, hotel, restaurant, mortgage lending, hospitality, customer service, guest service, high-end retail, service.
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Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and employee and community relations. As a Service Advisor , you will be responsible for extending world-class hospitality and ensuring each guest has a memorable experience to develop a loyal customer base.
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Chick-fil-A is on Forbes Lists for Best Customer Service (2024), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022.
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A team player who is focused on providing exemplary customer service. Minimum 1-year automotive service advisor experience. Oversee the technician working on customer vehicles including their time management/efficiency, ordering of parts, and job completion times.
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Previous experience in a customer service, sales, or technical support role, preferably in a fast-paced contact center environment. Join our dynamic Kia Care Consumer Affairs team as a Remote Total Case Specialist, where you take charge of complete customer cases involving complex inquiries, warranty coverage, dealership complaints, troubleshooting technical features, and vehicle subscription services.
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Provide excellent customer service, listen to the customer and ensure their satisfactionWhat s In It for You? Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America s First Smart Network.
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Six months of related customer service and troubleshooting experience and/or training. - Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift.
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As a Customer Service Representative you will work as part of a supportive team to be the face of U-Haul’s exceptional service, ensuring customers get all the help they need on their journeys.
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As a Customer Service Representative, you are a key member of the team and represent Mr. Appliance on support calls. You are responsible for handling service requests and customer complaints.
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As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements.
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training customer service jobs Title: store manager Company: Dollar General
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