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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule.
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Responsibilities include working as part of a retail sales team to provide best in class customer care. The CSA will promote sales and service to customers. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
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Identify when customer interaction requires assistance from management. Offer friendly and enthusiastic answers to customer questions. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model.
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Customer Service Advisor. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
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Engage in continuous training and education in all areas of the Pick-n-Pull business. Promote the Pick-n-Pull Safety Culture. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
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Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. An offer of U.S. employment by Schnitzer Steel Industries, Inc. or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
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An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
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Physical Activities Required to Perform Essential Functions:Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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Radius Recycling participates in e-verify for all U.S. new hires. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals.
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Accredited training in service advisor skills, customer satisfaction, and quality control. As a Service Advisor , you will be responsible for extending world-class hospitality and ensuring each guest has a memorable experience to develop a loyal customer base.
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Customer Service- Providing excellent customer service through the defined Larry H. Miller processes which promote efficiencies, fairness, and cost-effectiveness. Seek ways to improve business operation efficiencies and customer service.
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Minimum 1-year automotive service advisor experience. As a Service Advisor (Express) , you will set and achieve a vision for operating the service department at maximum production, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales and profit objectives, and maintaining service records.
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As a Customer Service Representative you will work as part of a supportive team to be the face of U-Haul’s exceptional service, ensuring customers get all the help they need on their journeys.
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As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements.
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Title: customer service advisor Company: Diversejobsmatter
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