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The Systems Administrator supports the IT Manager with day-to-day IT Service Delivery along with the IT Help Desk Team. You may also assist the Service Desk team across all 3 levels of support from time to time.
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Provides daily supervision and direction to service desk staff who are responsible for phone, email and in-person service desk support in the areas of standard desktop applications, troubleshooting hardware/software, workstation builds, printer problems, network, and systems support.
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Respond, resolve, or ensure wireless and network issues are resolved when assigned by the Service Desk. Deliver a customer-focused, responsive service to customers; support efforts to enhance business efficiency and effectiveness; demonstrate a positive, can-do attitude; respond constructively to new information, changing conditions, and unexpected obstacles.
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Provide Infrastructure management, live site engineering and network management, Support operations & incident management, product customer technical support remote monitoring, and service desk Support.
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The IT Service Desk Technician provides technical assistance to users, answers questions; resolves computer problems for clients in person, or via telephone or electronically; provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
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The Desktop Support Analyst is responsible for working the IT Service Desk which will answer and triage any calls that come through. This position will be dedicated to answering the internal support calls coming through the IT Service Desk. Please see the following requirements and send your qualified resume to.
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Help desk, Troubleshooting, Service desk, Technical support, Help desk support, Customer service, network support, ZScaler. Help desk,Troubleshooting,Service desk,Technical support.
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Help desk support, Help desk, Support, Troubleshooting, Customer service, Hardware, Phone support, Application support, Windows 10, Microsoft office, service desk, office 365, printer support, pos, retail pos, Servicenow, Technical support, network support, aloha, active directory.
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Network Engineering, Firewall, Router, WAN, Troubleshooting, Cisco Routers, Cisco Switches, Routing, LAN, Infrastructure, Fortinet, Routing and Switching, VPN, Firewall Management, Desktop, Help Desk Support, Customer Service, Windows 10, Active Directory, Technical Support, Office 365, Password Reset, Hardware, Imaging, Windows, Deployment, PC Support.
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This position has primary responsibility for managing all support calls that come into the department that is escalated by the IT Service Desk, whether through e-mail, phone, or walk-ins.
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Service Desk, Help Desk, Helpdesk, Support, Troubleshooting, Customer service, Windows, Technical support, Desktop, Servicenow, windows 7, windows 10, active directory, ticketing system, password reset, network connectivity, Printer Troubleshooting, phone support, Service Now, a+ certification, Help desk, Help desk support.
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Desktop, Windows 10, Support, Troubleshooting, Customer service, Help desk support, Hardware, Technical support, Active directory, Windows, Imaging, Deployment, Office 365, Service now, Application support, Microsoft office.
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Troubleshooting, Hardware, Customer service, Technical support, Deployment, Desktop, Support, Imaging, Windows 10, Help desk, Troubleshooting hardware, O365, Windows, Office 365, Mac, Apple.
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Help desk, desktop, Active directory, hardware troubleshooting, imaging, Windows 10, microsoft teams, network connectivity, printer support, printer hardware, autopilot, azure, office 365.
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This position involves providing technical support and service to the client community and stakeholders, primarily related to desktop and laptop hardware, software, peripherals, network connectivity, and meeting room technology.
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network support service desk jobs Company: Dice
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