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The PKI Service Desk Technician will provide technical and system support for the U.S. Army Network Enterprise Technology Command (NETCOM) Center on Fort Huachuca. Link Solutions is seeking a PKI Service Desk Technician to join our (Mid-Shift) team in Sierra Vista, Arizona.
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Provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware and assist the Service Desk Manager as needed.
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Support as required Priority 1 and Priority Service Restoration Bridges and assist with local countermeasure implementations. Configuresand installs Cisco network switches and routers to support LAN and WAN communication needs.
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Submit Service Requests via Enterprise Service Desk (ESD) ServiceNow or NASA Access Management Systems (NAMS) for IT equipment and services including but not limited to NEST computer and mobility seats (new and refreshes), office telephones, network connectivity and new drops, distribution lists, moves, calendar and conference room accounts, service un-subscriptions, equipment collection and return, stolen/lost equipment reporting, cost center changes, and other EUSO services as needed.
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Looking for 3-4 days onsite, and 1 day remoteSkills:Help desk support, Help desk, Service desk, Troubleshooting, Customer service, Windows 10, Active directory, Windows, Ticketing system, Office 365, Technical supportIf you are interested in being considered for this opportunity, please upload your resume and a recruiter will reach out.
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Support change controls as directed by Toyota, these include but not limited to business owned add/move/changes, network device add/move/changes, mission critical device add/move/change sand shop power outages.
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Provide frontline service desk support, including, but not limited to, answering inbound calls, resolving request and incident tickets, staffing our tech bar, addressing end user issues in person and remotely with punctuality, courtesy, and professionalism, and escalating problems and major incidents promptly.
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The Help Desk Technician delivers services, staff, and expertise to operate and maintain service desk functions that provide a ticketing system, operational support, and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier III technicians.
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Keywords:Boca Raton FL Jobs, IT Help Desk Specialist, Active Directory, Windows, OS X, Office, Outlook, Adobe, Exchange File Server, Macintosh, PC Hardware, Printers, Scanners, Mobile Devices, iOS, Android, PC Connectivity, Ethernet, TCP/IP, VPN, WiFi, Firewalls, Network, Networking, Florida Recruiters, Information Technology Jobs, IT Jobs, Florida Recruiting.
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As an IT Service Desk Technician, you will be responsible for providing specialized technical support for executives and offer audiovisual support for meetings and presentations.
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In coordination with desk side support and service desk resource teams, provides IT technical support by assigning or dispatching the appropriate resource to troubleshoot and isolate IT technical issues and outages ensuring minimal impact to users.
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This position is for the Unified Capabilities O&M Incident Management Desk within DISA’s 24x7 Network Operations Center (NOC) on Scott Air Force Base, Illinois supporting worldwide voice and video services.
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Keywords:Chantilly VA Jobs, Integrated Service Center Technician, Email Support, Phone Support, Support Tickets, CRM, Help Desk, Support, Technician, Network, Service, Desk, Service Center, Call Center Environment, Networking, CompTia A+, CompTia Server+, CompTia Network+, HDI Customer Help Desk Analyst, Microsoft Office Specialist, Virginia Recruiters, IT Jobs, Virginia Recruiting.
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Design solutions to remove any associated software or packaged applications from the Enterprise Service Desk (ESD) system and any associated objects from AD for applications removed from the Navy/Marine Corps Management Domain.
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SMIT is the largest IT services program for the Navy. Under SMIT, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet (NMCI), including cybersecurity services, network operations, service desk, and data transport.
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