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PREFERRED EDUCATION AND EXPERIENCE Corporate Performance Management (CPM) experience preferred (either as a Customer Success Manager, Account Manager, Consultant or Pre-Sales.
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This includes assisting in defining strategic marketing initiatives, liaising with R&D to communicate customer technical requirements, and ensuring support commitments are fulfilled to deliver customer satisfaction.
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Tasks and ResponsibilitiesTeam members are responsible for providing quality customer service as well as activation and technical support. Your mission is to be one of the best customer support advocates in the industry.
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Pre- and Post-Sales Support: Collaborate with sales teams during the pre-sales process to identify opportunities and provide technical presentations. Offer post-sales support to ensure customer satisfaction and success.
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D-Fend Solutions Inc., the world leader in Counter Unmanned Aerial Vehicles, (c-UAVs)/Counter Drone Technologies is seeking an experienced pre-sales engineer to join our growing North American Team. The pre-sales engineer will support the sales team and sales operations to drive sales opportunities, demonstrate our product, train our customers and sales team, provide technical assistance, and assist in achieving our sales goals.
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Lead and schedule team (POD) meetings with your assigned TMC(s), Implementation Specialist(s), Technical Solutions Consultant, and Support Specialist(s) on a regular basis. The TMA role will serve as the primary sales support contact to the TMC in assisting with Treasury Management sales related activities within a Community & Business Banking, and/or Middle Market portfolio and in an assigned region.
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The ideal candidate will possess strong industry knowledge, technical expertise, and a proven track record in sales or business development in the electronics manufacturing or cable assembly industry.
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Team members are responsible for providing quality customer service as well as activation and technical support. Transform into the best customer support advocate in the business, engaging with a diverse consumer base to provide solutions for customer needs and technical issues.
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As an Infrastructure Engineer within PNC's Mainframe Support Technology organization and positioned in the CICS Technical Services Team, you can sit in Pittsburgh PA, Cleveland OH, Birmingham AL, Dallas TX or Phoenix, AZ.
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Performing 2nd or 3rd level technical support for mainframe infrastructure software. Work cooperatively with our peer mainframe technical support teams, application development teams, and their lines of business.
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Preferred Skills Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning, Risk Assessments, Technical Knowledge. Installation and support for mainframe infrastructure software technologies that may include any of the following: CICS TS, CICSPlex Systems Manager, CICS Transaction Gateway, MQ Series, Mainview, CAFC, CICS Abend-Aid, ACF2 for CICS, Omegamon, CICS Interdependency Analyzer, and Intertest.
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Managing relationships with both internal and external business stakeholders and technical pre-sales partner, delivery, and sales teams Experience working in a matrix sales model with other Client & Solutions Sales Executives Knowledge of past, current and emerging Esports solutions and technologies Knowledge of vertical industry requirements e.g., (Public Sector.
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Leading core Accounting areas including Performance Management (executive dashboards management reporting, planning, budgeting & forecasting, analytics & decision support); Record-to-Report (financial close, consolidation, financial reporting, Fixed Assets, Inventory, Payroll); Order-to-Cash (order entry, customer credit, invoicing, accounts receivable, collections); and, Procure-to-Pay (procurement, accounts payable, invoicing.
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Leveraging business intelligence tools to support the reporting and monitoring of performance metrics; and, Designing operational metrics to support strategic plans, dashboard design and benchmarking/standard industry practices.
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We support our clients by addressing the challenges of achieving appropriate standards of control, efficient back office opportunities and support to the business through insight and challenge.
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customer support pre sales technical jobs Title: consultant Company: Datavocity
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