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We are looking for a Customer Success Manager to help secure the long-term success of our customers. Customer Success Management: Manage your book of business ensuring strong customer health, adoption to achieve gross-and-net retention revenue targets, and identify upsell opportunities to pass to our account development teams.
$90,000 - $100,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Customer Success Manager provides maintenance management support and customer service to prospective and current CAMP helicopter customers. The Customer Success Manager will coordinate with CAMP field service representatives, sales, customer support, and the helicopter manager on behalf of the customer for all customer service activities.
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Thorough, thoughtful approach to driving customer escalation/enhancements, driven by a passion to address the entire client lifecycle (sale, onboard, adopt, optimize, grow, renew), proven experience with selling/negotiating and renewal, approaches clients with a proactive strategy for client success, solid presenter (not a slide reader) tying data to outcomes, recommendations and values.
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Senior Customer Success Manager - Retail & Hospitality. As part of delivering on our international growth, we are now seeking a driven Senior Enterprise Customer Success Manager, particularly focused to strengthen our already relentless customer orientation within the Retail & Hospitality sector.
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Due to steady and ongoing growth, we are now looking for an experienced Customer Success Manager in interpretation and translation to expand our U.S. and international client base and market.
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More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow.
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Experience - 5+ years of success in senior roles in enterprise SaaS deployment, CSM and/or program management for large, complex, and strategic customers is required. Prior work experience as a Technical Account Manager or Sales Engineer focused on endpoint protection solutions is desired.
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Partner closely with a Client Success Manager (CSM) to develop a Member Value Plan (MVP) and deliver the customer servicing strategy with each client, adapting appropriately to each client’s strategic objectives.
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Then come and join our global team as CS Customer Success Manager (CSM). Partners closely with the Regions RSM team, while keeping KAE/KAM (Sales partners) updated Analyzes and interprets Accounts Receivable (AR) status and provides guidance and recommendations to internal partners Communicates information between customer and Siemens stakeholders (Sales & Service) Engages in technical escalation management by supporting the process with the RSM, CSE, Customer Service Material Logistics (CSML) (parts) and technical support resources.
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Be Customer focused by delivering technical and business results using the Databricks Platform. As an Emerging Enterprise Account Executive at Databricks, you are have strong command of the SaaS sales process.
$156,800 - $277,400 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention and strong adoption of our products allowing FieldRoutes to support clients in attaining their objectives using our solutions while driving revenue growth.
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Glean is looking for a talented Enterprise Customer Success Manager to join our rapidly expanding, venture-backed startup, to support and grow our largest & most strategic customers. Experience in at least one of the following disciplines: Customer Success Management, Professional Services, Technical Project Management, Account Management.
$140,000 - $190,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Work with cross-functional teams in ensuring ongoing customer success; Capture technical product feedback from customers and relay it to product with relevant market insights to enhance product teams.
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As an Account Manager, LP Network Success, you’ll be responsible for building and maintaining relationships with our Logistics Partners. OmniPoint enables the consumer or receiving business to track their order delivery in real time, and provide feedback through a customer-branded interface.
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The Challenge Customer Success Engineers are designated customer facing engineers for our Strategic clients, driving value realization and return on the client’s investment! You will ideally have: Real passion for digital marketing and client success and have a proven track record of successfully leading client relationships and technical projects with an excellent work ethic and collaboration skills.
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Title: customer success engineer Company: Databricks
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