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Serves as the first point-of-contact for patients in a fast-paced call center. Previous experience in a medical reception or similar administrative role or experience providing direct clinical patient care such as working as Medical Assistant, Pharmacy Assistant, Radiology or Lab Technician, Certified Nursing Assistant, Surgical Assistant, etc.
$20.57 - $32.92 an hourPart-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Responsibilities may include inbound and outbound call management in relation to patient registration and scheduling; payment processing and charge reconciliation; message and work queue management; facilitating pathway for patients needing RN triage; prior authorizations, medication refill management; referral management and other duties as assigned.
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This Contact Representative position begins with comprehensive classroom training and on-the-job training. Use your customer service and administrative experience or your bachelor’s degree (any major) to qualify for an entry-level IRS Contact Representative employment opportunity.
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Ensures Duly's Five9 IVR, Five9 WFO (QM/WFM) and IVA platforms and related technologies support and elevate a high-performance contact center. 3+ years of experience with Five9, 8x8, InContact or other similar contact center platforms required.
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First four months, prepare to become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 and 63 licenses, fully paid for and sponsored by Fidelity.
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The Call Center Representative is responsible for answering the telephones/parking kiosk support calls during events throughout the District Detroit, ensuring guest can find and gain access to all facilities operated by Olympia Parking.
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Click this site’s APPLY link to access the official Contact Representative Job Opportunity Announcement (JOA). Federal experience is not required to qualify for this entry-level Contact Representative position.
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You must have one (1) year of specialized experience at a level of difficulty that includes work in positions that involved frequent contact with the public and researching and responding to non-routine requests for information orally or in writing.
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Develop design approaches and concepts for projects including Power Distribution Design for Light Rail, Heavy Rail, Commuter Rail, and High Speed Rail, utilizing overhead contact or third rail systems.
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Knowledge of contact center skills, including ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording, quality, ACD Email, Web Messaging and SMS.
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For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu. Please contact askrecruitment@uams.edu for any recruiting related questions.
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Position reports directly to the Supervisor, Covered California for Small Business Call Center (CCSB). Adhere to the call center Quality Guidelines to ensure the best phone support to our callers.
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Representative and spokesperson of the Job Center in meetings with the Mayors Office, community. Under the direction of the Deputy Regional Managers, with great latitude for the exercise of independent action and initiative, the Job Center Director is responsible for the overall administration and functioning of the FIA Job Center to assist public assistance recipients to achieve their highest level of self-reliance by providing a continuum of services, including Public Assistance (PA) and food stamp benefits, job search, and other related services targeted to this population.
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Senior Sales Engineer, Cloud Contact Center Solutions. Knowledge of other contact center platforms and VoIP protocols. Build and configure demo scenarios in Genesys or NICE CXone Cloud Admin and Architect including ACD, IVR, outbound dialers, queuing, skilling, quality, ACD, Email, Web Messaging, and SMS and other digital channels.
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Experience working with Google Cloud, AWS / AWS AI and ML, AWS Lambda, Amazon Lexbots, and Microsoft Azure. Expertise in one or more market leading CCaaS solutions (Avaya, Genesys, Amazon, NICE, Five9s, etc.
ExpandApply NowActive JobUpdated 6 days ago
Title: contact center representative Company: Cyprus Credit Union
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