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The ideal Support Manager, Operations (SMO) will be a blend of effective team coach, skilled risk manager, and intuitive talent nurturer. We are searching for a Support leader for our ever diversifying and expanding Support talent incubator.
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As Support Manager, you will be directly involved in the hiring, on-boarding, and career development of the organization's most important resources: its people. The successful candidate will join a highly entrepreneurial, globally distributed Support leadership team consisting of Lead Support Engineers, Principal Support Engineers, Managers, Sr. Managers, Directors, and Sr. Directors, all reporting to the Executive Director of Global Support.
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Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.
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Comcast is an EOE/Veterans/Disabled/LGBT employer. Applicants must be authorized to work for Comcast in the United States without a current or potential future need for sponsorship. Support Engineers are thorough, deconstructing complex problems and building comprehensive solutions.
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Participate in technology transfer training activities in the Sales Engineering group as new technologies are introduced across the Comcast Business product line. Work with Comcast Business Network Engineering, Product Engineering, Product, and the national engineering organization to acquire an intimate knowledge of all Comcast Business products concepts, process, and procedures.
Full-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better.
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Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Work cross functionally with advanced technical support teams to manage escalation mailboxes and ensure timely and accurate resolution within defined Service Level Agreements. Provide order support and coordination for advanced voice and data services including the small business, mid-market and Enterprise channels.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Description Core ResponsibilitiesDrive Comcast Business Class sales by leading, coaching and developing a sales engineering team. Stay abreast of competitive landscape and emerging technologies to best position Comcast in the marketplace.
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If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Comcast brings together the best in media and technology.
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From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. The Customer Support Manager is responsible for development and implementation of Customer Care Operations policies, procedures and performance standards for the Carrier Services department.
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COMCAST Technology Solutions (CTS) is looking for a Dedicated Support Engineer to join our Global Operations team. CTS is a software technology division of Comcast, headquartered in Denver, Colorado, that helps TV stations, pay TV operators, content providers, broadband media sites, and mobile businesses solve their unique media management and video publishing requirements.
$68,836.63 - $103,254.94 a yearFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Job Summary Responsible for providing technical support in areas such as desktop, help desk and IT project support along with network troubleshooting/support. Comcast is proud to be an equal opportunity workplace.
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Responsible for administering sales reports and client activity for Product Sales Support Team. Provides analytical and statistical support and prepares standard sales forecasts, budgets, projections and other reports.
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