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Customer Support Manager, Carrier Services (Business Operations)
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- Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better.
- From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country.
- Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable.
- The Customer Support Manager is responsible for development and implementation of Customer Care Operations policies, procedures and performance standards for the Carrier Services department.
- Work effectively with downstream teams, process contracts & quotes, follow-up with customer billing.
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