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At least 4+ years of experience with hands-on account management or customer success management in the technology or finance sectors. Our Customer Success Managers work closely with institutional clients and partners providing white glove service in discovering their business needs ensuring they are optimizing our suite of BitGo products.
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The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. Previous customer service and/or Customer Success experience preferred.
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Bachelor’s degree and 1-3 years of experience in a customer-facing role, such as Customer Success, Customer Support or Account Management. Joining our Customer Success team as an initial team member, you will spearhead efforts to deeply comprehend and advocate for our clientele.
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Full Time) Customer Success Manager at Repool (United States) | BEAMSTART Jobs. You'll work closely with Kevin, our CEO and co-founder, who has been a multiple time early-stage startup operator and leader on go-to-market teams, including most recently as Head of Revenue at Vitally, an a16z backed Customer Success platform.
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3 years of experience in a related field or as a Customer Success / Account Manager for a SaaS company. The Enterprise Customer Success Manager (CSM) role is part of our North American Customer Success team.
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As a CSA, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre-sales running proof of concepts to demonstrate quick time to value, to post-sales onboarding and implementation where you set customers up for long-term success with scalable implementation and data governance best practices.
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You have experience as a Customer Success Manager supporting an analytical solution (Business Intelligence, Data Analytics, FP&A), and/or you come from roles in Financial Planning and Analysis and may have experience creating advanced financial models, finance systems, finance transformation, or consulting team is a plus.
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As an experienced professional in the SaaS industry as a Customer Success Manager (CSM), you will bring your experience leading our largest, most complex customers from deployment to broad scale usage, managing the risks associated with successful adoption.
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Has a demonstrated successful record of experience in customer success, client-facing professional services, consulting, or technical project management role. Mixpanel's Customer Success & Solutions Engineering teams are analytics consultants who embed themselves within our enterprise customer teams to drive our customer's business outcomes.
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Minimum 7-10+ years of experience in customer success, implementations, or sales experience in a B2B organization. Customer Success Managers at Ramp strive to deliver value to our customers and revenue for our business by implementing Ramp’s products for newly-closed customers.
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We are experiencing rapid growth and looking to add a Customer Success Representative to our team. At least 2 years of experience in a customer-facing, or customer-success role.
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Performs Monthly Business Analysis around RCM related performance for assigned customer base: Including but not limited to- Denials Analysis/Trending, Outstanding Sales Orders, Unposted Deposits, AR Aging, AR Activity Trends.
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The Customer Success Director will build and manage relationships with an array of different roles within our customer’s organizations, domestically and internationally, including Operations, Engineering, Finance, Project Managers, Energy Managers, and ESG Managers.
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Flock Safety is looking for an experienced Customer Success Manager to deliver value and an exceptional experience to our largest and most strategic customers. 5+ years experience in a customer success or account management role.
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10+ years of customer success experience in a SaaS organization, working with Fortune 500 customers. The Dedicated Customer Success Executive, Strategic Accounts will be responsible for complementing Okta's innovations, efficiencies and capabilities with our valued customers' business objectives and priorities thereby driving higher business value and executive alignment between Okta and our customers.
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customer success jobs Title: account manager Company: Citrix Systems
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