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The Referral Coordinator (Care Coordinator) is a highly visible customer service and patient-focused role that works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to our members.
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The Referral Coordinator is a highly visible customer service and patient-focused role that works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to our members.
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The Care Coordinator is a highly visible customer service and patient-focused role. A minimum of 1 year of relevant work experience in customer service, patient referrals, and/or insurance verification required.
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Provide extraordinary customer service to all internal and external customers (including patients and other. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient.
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We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. ChenMed is changing lives for the people we serve and the people we hire. + ChenMed Medical team members) at all times.
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The Care Coordinator is a highly visible customer service and patient-focused role that works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to our members.
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The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general inquiries and other patient sales and service call interactions.
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Operating in a call center environment, receives inbound and makes outbound customer service calls related to patient scheduling, sales calls and other general inquires. This incumbent is also responsible for achieving departmental quality, compliance and productivity standards while delivering VIP level customer service.
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The Service Team Coordinator, PRN is responsible for outbound and inbound customer service call handling related to patient scheduling, general inquiries and other patient sales and service call interactions.
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Interacts and collaborates with team members across multiple departments to promote VIP customer service and patient interactions. + A minimum of 1 year of customer service experience required; in a call center or similar environment, a plus.
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