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The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. Previous customer service and/or Customer Success experience preferred.
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You'll work closely with Kevin, our CEO and co-founder, who has been a multiple time early-stage startup operator and leader on go-to-market teams, including most recently as Head of Revenue at Vitally, an a16z backed Customer Success platform.
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Our Customer Success Managers work closely with institutional clients and partners providing white glove service in discovering their business needs ensuring they are optimizing our suite of BitGo products.
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Minimum 7-10+ years of experience in customer success, implementations, or sales experience in a B2B organization. Customer Success Managers at Ramp strive to deliver value to our customers and revenue for our business by implementing Ramp’s products for newly-closed customers.
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Which is why we’re thrilled to be adding a Customer Success Manager (Federal) to our Government Sales team. 2+ years experience as a Customer Success Manager, Technical Account/Program Manager, Partner Experience Manager, or Account Executive.
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The ideal candidate will collaborate closely with sales leadership and be the ops partner to the Global Sales leader of Udemy Business, while ensuring alignment with other key business functions such as Marketing, Customer Success, Partners and Finance.
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At J.Jill, our success is guided by a culture that values the intrinsic art of creativity and the data science required to drive our future growth. J.Jill offers a guiding customer experience through more than 280 stores nationwide and a robust e-commerce platform.
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The Customer Success Director will build and manage relationships with an array of different roles within our customer’s organizations, domestically and internationally, including Operations, Engineering, Finance, Project Managers, Energy Managers, and ESG Managers.
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The CSE works in a team along with an assigned Concierge Security Analyst and Customer Success Managers. This is a role that combines aspects of an IT Security Analyst, Security Architect, Incident Response Consultant, a Security Sales Engineer, and Technical Support.
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The Enterprise Customer Success Manager (CSM) role is part of our North American Customer Success team. 3 years of experience in a related field or as a Customer Success / Account Manager for a SaaS company.
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We are experiencing rapid growth and looking to add a Customer Success Representative to our team. At least 2 years of experience in a customer-facing, or customer-success role.
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Customer Success Manager (Remote) page is loaded. Performs Monthly Business Analysis around RCM related performance for assigned customer base: Including but not limited to- Denials Analysis/Trending, Outstanding Sales Orders, Unposted Deposits, AR Aging, AR Activity Trends.
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The Manager, Customer Success Utilization reports to the Surgical Sales Executive Director. Create a post install feedback loop between the Utilization Customer Success Manager and the Customer, audit delivery.
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Proven experience 3+ years in a customer-facing role, preferably in software customer success, account management, implementation, or customer service. Self-motivated with a proactive approach to customer success.
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Pay: $69,000-$116,000 - Commissions for each brand you bring on - Commissions on Franchise Development Sales - Plus residual payouts after 12 months - Plus bonuses on company profitability Qualifications 5+ years of Franchise Development Experience Proven experience in influencer marketing, brand management, or franchise development.
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customer success sales jobs Company: Brainhi
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