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Our Customer Success Managers work closely with institutional clients and partners providing white glove service in discovering their business needs ensuring they are optimizing our suite of BitGo products.
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Customer Feedback: Gather and relay customer feedback to internal teams to inform product development, marketing strategies, and overall customer experience enhancements. Customer Onboarding: Guide new customers through the onboarding process, ensuring a smooth transition and understanding of our products/services.
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The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. Previous customer service and/or Customer Success experience preferred.
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The Customer Success Manager (CSM) will be responsible for driving adoption of the system and increasing the perceived value of our customers’ NetSuite investment by providing functional advice and strategic guidance to his/her customer portfolio.
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Prime Roots is on the lookout for a Customer Success Manager who is deeply passionate about driving change in the plant-based food industry. Strategic In-Store Execution : Craft and implement merchandising strategies to elevate the customer experience and amplify brand presence.
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Minimum 7-10+ years of experience in customer success, implementations, or sales experience in a B2B organization. Customer Success Managers at Ramp strive to deliver value to our customers and revenue for our business by implementing Ramp's products for newly-closed customers.
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Customer Success Manager is responsible for assisting new customers in onboarding, customer growth and expansion by identifying upsell opportunities, adoption by promoting frequent use and additional features of products and the renewal process.
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About the Role Each and every day the Customer Success team works to ensure that our clients are maximizing the value they are receiving from Loop. You will handle client onboarding, training, provide client support via email, phone and in person meetings, and be responsible for renewals.
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We are looking for a Customer Success Manager to help secure the long-term success of our customers. You will report to our Manager of Customer Success.
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Customer Success Manager. We are seeking Customer Success Managers (CSM) to leverage their interpersonal skills and financial knowledge to help clients utilize YCharts to its fullest.
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The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The position reports to the Manager - ITAM Customer Success and ultimately to the Director of ITAM Customer Success.
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The VP, Customer Success Management will be responsible for a customer portfolio that includes multiple strategic airlines, including 2 of the top 5 largest airlines worldwide, who board over 400 million passengers and generate revenue of over $300 million annually.
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Experience of Customer Success spanning across: Strategy, Experience Design, Digital Channels (Web, Mobility, Portals, Collaboration), Integration & Process Automation (Integration, APIs, Modernization, BPM, Automation), Marketing & Commerce (Digital Marketing, Commerce, Marketplace), Emerging Digital Technologies (Immersive Services, Cognitive Contact Center) Good understanding of the BFSI/CMT industry.
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Sr. ITAM Customer Success Manager. Work closely with Sales, Customer Success Manager and/or Project Management for account creations, project deletions and best practices.
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Customer Success Managers (CSMs) connect our most strategic clients to Refinitiv’s portfolio of software & desktop solutions! Clearly define business outcomes and craft a comprehensive success plan to include customer objectives, partners, achievements, risks and metrics needed to achieve them.
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Title: customer success manager Company: Babyscripts
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