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Additionally, the CSM will coordinate with the Account Manager (Sales) by creating and sharing roadmaps on customers’ functional use of NetSuite and contributing to long-term strategic planning.
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The Customer Success Manager (CSM) will be responsible for driving adoption of the system and increasing the perceived value of our customers' NetSuite investment by providing functional advice and strategic guidance to his/her customer portfolio.
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As a Customer Success Manager (CSM), you will join a collaborative team of business process and industry experts, driven to develop and present strategic guidance and advice to our existing customers on the most effective use of NetSuite.
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The CSM's goal is to act as the Strategic Advisor to their customers by having a deep understanding not only of NetSuite functionality but also of each customer's business needs and objectives.
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Build long-term strategic relationships with key stakeholders of the small and medium-sized businesses in your portfolio, and develop a deep understanding of your customers' business processes, goals, and strategies.
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Financial planning and group legal. Hands-on experience with an ERP software (NetSuite, Oracle Fusion, Acumatica, Infor, SAP, Microsoft Dynamics, Intacct, etc.) We hire individuals that are fearless trail blazers.
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Collaborate with other stakeholders in the organization who are responsible for ensuring Customer Success: Account Management (AMO), Solution Consulting, Professional Services, Advanced Customer Support (ACS) Delivery teams, and Technical Support.
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As is required of employees in all jobs at Oracle in North America, candidates for this position are required to understand, and communicate, in English so that in the course of performing their work, they can interact with teammates in other locations who are not fluent in the French language.
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Or other business and accounting software (SalesForce, Concur, Quickbooks etc.) Passion for customer success and the drive to help customers fully utilize NetSuite for maximum return on investment. The CSM will meet with customers on a regular basis to discuss business and system challenges they may be facing, to understand their definition of success with NetSuite, and to offer proactive advice on how to optimize or enhance the use of their NetSuite account.
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Unused balance will carry over each year up to a maximum cap of 112 hours. Founded in 1998 as THE cloud ERP pioneer, today NetSuite has transformed the business operations of our customers without the high costs and inefficiency of on-premise systems.
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Update & maintain 5-year strategic forecast models with forward looking demand and initiatives from both traditional & new categories. Newly established Tech Hubs building world-class capabilities for innovation in four strategic locations.
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The team specializes in transmission and distribution system modeling and planning; power system reliability and resource adequacy; microgrid and DER modeling, development and application; strategic guidance around power system modeling and operation; and more.
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The Director will also support faculty leaders in strategic planning efforts for non-scientific center components, including broader impacts (DEI, outreach, education, workforce development, community engagement), industry partnerships, and other opportunities for collaboration.
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Experience in strategic planning and business development, knowledge of mergers, acquisitions, and joint ventures. Experience in strategic planning and business development, knowledge of mergers, acquisitions, and joint ventures.
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Participates in strategic planning and campus planning initiatives related to modes of transportation and campus connectivity. Recommends technologies for data collection and issues regular reports to the Vice President for Administration, Finance and Strategic Development and Chief Financial Officer for Cabinet and stakeholder review.
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strategic planning jobs Title: planning manager Company: Avaya
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