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Will be responsible for managing large amounts of inbound calls, following call center "scripts" when handling different topics and identifying customers' needs for Government and Public Sector company.
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High school diploma plus 3 years of experience in a customer-oriented or call-center role in a fast-paced environment. If you have at least 3 years experience in a call center setting/ a customer oriented role and a dedication to customer satisfaction you could be a great fit for the company & culture.
ExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Answer incoming calls in a call center environment from internal and external customers who suspect fraudulent, mis-posted, or unusual activity on their accounts or are experiencing an immediate financial crisis.
TemporaryExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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Some phone call work is required to reach out to individuals with missing or inaccurate information, but this is not a call center position! This is an on-site role in Florence, assisting with a state government agency, helping to review/audit eligibility for services using multiple databases, research and extensive protocol.
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Minimum of 1 year of customer service experience, preferably in a call center environment. Resolve customer issues efficiently and effectively, aiming for first-call resolution. We are currently seeking a dedicated Customer Service Agent to join our team.
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Requirements/Qualifications: At least 1 year of recent customer service experience Previous call center experience preferred High school diploma or GED Must sound professional over the phone Strengths in attention to detail, ability to listen and focus, and multi-tasking.
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As a Customer Service Agent, you will be responsible for handling incoming calls from our valued customers, addressing their inquiries, providing support, and ensuring their satisfaction. Document all customer interactions and maintain accurate records of inquiries, comments, and complaints.
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Our call center is committed to fostering a culture of respect, collaboration, and continuous improvement. Previous call center experience is a plus but not mandatory. AppleOne participates in the E-Verify program in certain locations as required by law.
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Minimum of 1 year of call center experience, preferably in the insurance or financial services industry. Position Overview: We are currently seeking motivated individuals to join our team as Call Center Representatives.
ExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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This position is expected to be able to answer a high volume of calls, document information from each call into the computer system and maintain complete discretion and confidentiality. AppleOne is proud to be an Equal Opportunity Employer.
ExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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Customer support via telephone interactions in a call center like setting, with assigned work pipeline and SLAs for contact and processing. Customer support via telephone interactions in a call center like setting, with assigned work pipeline and SLAs for contact and processing.
TemporaryExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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The purpose of the role is to be the center of account information and providing excellent support to customers and internal team. Serves as first point of contact for all customer inquiries via telephone, ZenDesk or email.
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If so, our Business Development Center (BDC) is looking for YOU! Maintain accurate records: Log call activity, update CRM systems, and keep detailed records of all interactions with potential clients.
$27,000 - $31,200ExpandApply NowActive JobUpdated 13 days ago
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