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The Customer Support Specialist is empowered to provide excellent customer service to CARFAXs dealership customers nationwide with a get-it-done mentality! As a Customer Support Specialist, you are the first telephone contact for our valued customers.
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You will be reporting to the Customer Support Lead and working with a global team of other Producers/Product Managers, Account Managers, User Experience (UX) Specialists, Designers, Developers, Quality Assurance (QA) & other Support staff.
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Customer Support Associate. Provide periodic on-call support coverage for customer issues outside of business hours. Our Customer Support team is a group of highly talented and dynamic contributors.
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We are seeking a friendly and attentive customer service professional to join our company as a Customer Support Specialist. Our Customer Support Specialists ensure timely resolution of all phone and email inquiries regarding our products and services.
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The Customer Support Specialist role is crucial to our customers overall satisfaction. From problem identification through resolution, you will own and manage the customer support experience over the phone and web.
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Assists management in preparation of customer monthly OC meeting presentations. KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays.
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As a customer support representative, you shape our members' first impression of SALT- a responsibility not taken lightly. Assume ownership of any assigned support tickets, including all necessary follow up and customer call backs.
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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Work alongside Customer Success Managers to proactively drive product adoption and education in the onboarding and re-engagement process. We are seeking Customer Success Associates (CSA) to drive education and create amazing content to grow and maintain relationships with our clients.
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Minimum of (3) years retail/customer service management experience including recruiting, hiring, and training associates. Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager.
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Return products to the correct in store location after customer merchandise returns. Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out.
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Effective customer management & relationships with strong influencing skills. Excellent processes: Standardized, effective and well-governed end-to- end processes underpinned by reliable and consistent operations, and outstanding customer experience.
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About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. -Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory.
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It is essential that candidates be customer-focused: our clients nationwide depend on our personable, patient, and courteous software support online and over the phone. Participate in team meetings to advance customer support, software development, and marketing efforts.
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2-5 years of experience in a customer-facing role within support, success, or technical account management. Collaborating within a team of Technical Account Managers and Customer Success Managers, you will serve as the primary point of contact for some of the leading names in media at Telestream.
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customer job Title: account support Company: Al Uber
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