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Director, Customer Engagement
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- From Arthur Guinness to Johnnie Walker, our business was founded on people of outstanding character, and in 250 years, nothing has changed.
- Our brands are industry icons including Johnnie Walker, Crown Royal, Bulleit and Buchanan's whiskies, Smirnoff, Cîroc and Ketel One vodkas, Captain Morgan, Baileys, Don Julio, Tanqueray and Guinness.
- The scope of role includes the measurement and evaluation of all core GBO process including order capture and cash collection for 90% of relevant Diageo markets, global Financial control performance, PO review, measurement worldwide and HR operations for all markets live on Workday.
- The role is expected to play a significant role in delivering business change and outcomes in relation to how GBO interfaces into all NAM entities (US Spirits, Diageo Beer Company, Canada and Supply).
- This role is responsible for the Client Engagement across NAM region (US Spirits, Diageo Beer Company, Canada and Supply).
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