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SUMMARY Brandt is seeking a dynamic Technical Product Support Specialist to join our team and provide exceptional customer and dealer support for our Road Rail equipment and Hydrovac Trucks.
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As a member of the Tier 1 Technical Support Team, you will provide product support to internal and external customers via phone, email, and the customer portal, serving as the critical first link in Cepheid's Customer Care experience.
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The essential requirements of the job include: High School diploma (or equivalent) with 2 years of experience in a call center/service, product support, or customer service role. Working the hours of 1:30 PM PT - 9:00 PM PT, the Product Support Associate is responsible for acting as the primary point of contact for customers requiring assistance with Cepheid products.
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Collaborate with Field Service, Sales, Marketing and Quality Assurance teams to support continuous improvement efforts and deliver the best customer experience. In this role, you will have the opportunity to: Identify and resolve basic product issues using data collection, troubleshooting, and remote connection to customer systems.
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Within the Technical Support group, you will be presented with opportunities to expand your skillset through experience, training, coaching and project participation, to allow you growth opportunities.
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This position is part of the Customer Care Department and will be a US Remote role. It would be a plus if you also possess previous experience in: Bachelor's degree in Life Science or with work experience in Biotechnology, Medical Device Industry or Medical Technology (or equivalent) Additional languages such as French, Spanish, or Portuguese SalesForce.com or similar CRM System Cepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.
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Check out our benefits at danaherbenefitsinfo.com. At Cepheid we believe in designing a better, more sustainable workforce. At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing.
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Senior Product Managers, Technical located in Bellevue, WA will serve in a key role within our Wholesale team, which provides technical support and internal consulting to our organization to ensure customer enablement, integration, and implementation of established T-Mobile products and services.
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Organizational Relationships: The CSR will report directly to the Product Support Manager for Power Equipment Co. The CSR will also have daily interaction with their respective branch Service Manager, Parts Manager, and Machine Sales Representative(s) as appropriate, to communicate status of customer/machine issues and provide feedback from the field.
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Position Details: The Stella-Jones Railway Ties team is seeking a Customer Support Representative to join our inside sales support team at our Pittsburgh office. Additionally, the position involves answering incoming calls, working directly with customers to help answer questions, working with production plants to ensure delivery schedules meet customer requirements and assisting Regional Sales Managers with quotes as well as gathering sales and marketing information.
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TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL. The Customer Support Specialist will work alongside colleagues to provide software support to our current accounts, including many of the Global 2000 like FedEx, Verizon, and Anheuser-Busch.
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If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is seeking a dynamic Customer Support Rep. As the Customer Support Rep you will increase commercial sales in designated sales territory by calling on Architects, Designers and National Accounts for the purpose of obtaining proprietary specifications for Daltile.
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Primary Function Customer Support Specialists assist customers with spare parts sales, automation equipment quoting, and acts as a customer representative within Lincoln Electric Automation, Columbus.
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Support marketing, product management, and application scientist colleagues to promote the company’s products and support ongoing customer engagement. Generate and support data generation for marketing, product management and application scientist discussions with customers and product collateral development.
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Perform non-routine assignments in accordance with Snap-on Diagnostics and Diagnostic Products department policy supporting product development teams with: Technical information, assistance, testing and release of product.
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customer support product jobs Title: technical customer support Company: Adecco Staffing Usa
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