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Windows 10/11, Microsoft Office, Project, Visio, SharePoint, Gmail, Mac & PC Audio/video editing software High Level of Customer Service Provide on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues.
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More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location.
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The Audio-Visual Engineer will provide technical support and coordination for all media events including all technical components such as routing/switching, recording and duplication of video/audio signals for live local and remote video conferencing, web streaming, Telemedicine, and AV integration.
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Support and troubleshoot video conferencing solutions. Experience implementing audio-visual communications (video conferencing) using H.323 protocol. Experience in implementing remote support solutions for devices on or off campus.
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The State of Mississippi Department of Education (MDE) is seeking qualified vendors to provide network and technical support services on a statewide basis to local schools and school districts.
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Knowledge of video conferencing and AV setups; must be able to provide support for both in-office and popular hosted video conferencing platforms (Zoom). Familiar with mobile device support, especially for iOS devices managed through Intune.
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Under the general direction of the IT Infrastructure Manager, this position will provide onsite and remote technical support for user assistance in all assigned software applications, support processes, maintenance of desktop/laptops, phones, basic network connectivity, user account management and permissions, audio/video, projectors, room and desktop video conferencing, and assisting on-site leadership team as necessary.
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As a Senior Network Engineer, you will play a pivotal role in providing senior-level support for operational infrastructure alongside various teams such as network architects, Security Operations, and Service Desk. Your responsibilities will include problem-solving leadership, collaboration with cross-functional teams, and contributing to the selection and implementation of technical solutions to business challenges.
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Responsible, under the general direction of the Computer Operations Unit Supervisor, ITD, for providing all aspects of end user computing, voice services, video conferencing, Telepresence, LAN/WAN support, 2 way radio, building security system, mobile devices support (smart phone/tablet) copper & fiber optic cabling support as well as any other ITD supported systems or services at that location.
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Technical support includes; RF handhelds, mobile and fixed printing devices, tablets and handheld computing devices, desktop/laptops, virtual desktops/thin clients, charging stations, RFID/tracking technology, mobile device management software/ asset inventory management system, truck mounts, and ruggedized protection.
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Level 1 video conferencing support including troubleshooting of video conferencing equipment and inspection of video conferencing spaces and technical support of event spaces and events.
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Experience with telephony services, including VoIP, fax, and video conferencing. Provides day-to-day technical support to employees for network connectivity and internal computer systems software and hardware.
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Strong technical knowledge of audio-visual systems, including video conferencing, digital signage, control systems, and audio systems. Provide technical expertise and support to the sales team during the pre-sales process, including system design, proposal development, and client presentations.
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Setup and support for software and hardware-based video conferencing. Premiere technical support for audio/visual equipment, special events and internal meetings – in person, virtually, and/or in a hybrid environment.
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Attends meetings (on-site or video conferencing), and provides project status reports per program requirements. Provides technical support on a daily basis to subcontractors, customers, provides expertise, and maintains a coordinating relationship with the government, subcontractors and other contractors supporting the customer.
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