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And related certifications including NACE/AMPP Cathodic Protection (CP) level 1 or 2. CPI is looking for a hands-on individual to join our team as a mid-tier Cathodic Protection. Support Cathodic Protection related field work activities, including performing resistivity measurements, potential measurements, closed-internal surveys, rectifier testing, and troubleshooting for both Sacrificial Anode and Impressed Current systems.
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Qualifications Required:Associates Degree in an IT disciplineMinimum of 2 years of experience in a helpdesk or technical support roleProficient in troubleshooting technical issues and providing excellent customer serviceStrong collaboration skills to work effectively with technical and non-technical stakeholdersCertification in one of the following: CCNSecurity, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCPAbility to work onsite in San Antonio, TexasPreferred:Bachelor’s Degree desired.
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Galapagos Federal Systems, LLC is looking for a Senior Computer Support Specialist to provide support for the Chemical Biological Center IT Mission Support Center (ITMSC) provides above baseline/ Tier 2 concierge-like support to more than 3,000 users between 7:00 am and 5:00pm, Monday through Friday by phone, email, and walk-in requests.
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Knowledge of network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4), DNS, etc. First, a little about us, we're the $2 billion global leader in cloud-based communications and collaboration software.
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Objective: The Information Technology Tier 1 Help Desk Specialist provides essential end user support over the phone, through remote management and in-person to internal staff. Assist with installation, troubleshooting and maintenance of hardware, including cabling, printers, conference room computers, video equipment, scanners, and two-way radios.
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Providing Tier 2 deskside end user support including imaging, deployment, asset management, Windows 10 with strong user interaction skills. SAIC is seeking a Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as senior engineer specializing in troubleshooting of complex and advanced end-user issues with hardware and software in a diverse MS Windows environment.
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Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. We are actively hiring a Linux Systems Engineer with TS/SCI clearance and polygraph to join our Enterprise Services & Solutions Division working in Annapolis Junction, MD. In this role you will provides support for implementation, troubleshooting and maintenance of IT systems, IT system infrastructure and any processes related to these systems.
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Under limited supervision and in accordance with IT service level agreements provides Tier 1 first level resolvable phone, email and remote support for the IT Service Desk. Additionally, provides more complex Tier 2 support for all client technology and associated peripherals by means of analyzation and methodical troubleshooting.
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Must have troubleshooting skills and knowledge to provide support within Microsoft Windows, Microsoft Office Suite, IT infrastructure, hardware, software, WAN/LAN & Wireless, printing, scanning, audio-visual, computing, 2-way radio communications, automation software.
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Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution; and providing support for implementation, troubleshooting and maintenance of IT systems.
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Demonstrated tier 2 experience with troubleshooting VoIP/SIP complex issues independently and with vendor support. Experience with troubleshooting VoIP/SIP issues independently and with vendor support.
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We are looking for a On-Site Technical Engineer (in other companies this person could hold the title of Jr. Systems Administrator, higher-level Help Desk/Desk Side Support, Field Engineer, Tier 2 Technician) to join our team.
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Acts as a super-user for Workday HCM system, responsible for Tier 2 support. 1-2 years of Human Resources experience, with at least one year of Workday HCM or equivalent HRIS platform experience.
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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
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Services can include hardware installation and maintenance, fiber and copper cabling, OS settings, options, and configurations, and tier 1 technical troubleshooting and problem resolution.
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tier 2 troubleshooting jobs
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