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Requires experience providing top-tier support for 3 or more of the information security technology areas: 1) Access Control, 2) Application Security, 3) Business Continuity and Disaster Recovery Planning, 4) Cryptography, 5) Information Security and Risk Management 6) Legal, Regulations, 7) Compliance and Investigations, 8) Operations Security, 9) Physical (Environmental) Security, 10) Security Architecture and Design, 11) Telecommunications and Network Security.
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Of Hires Needed 1 Job Description LCG is seeking an IT Desktop Support Specialist to join a highly skilled team providing technical support to hardware, software and operating systems in an inter-networked environment.
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The Network Consulting Engineer position is responsible for the support and delivery of Advanced Services Network Optimization, Security, and/or Unified Collaboration services to Cisco's Tier 1 Customers in the US Public Sector market.
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Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: Active Directory, MS Exchange, O365, MDM, SharePoint and DNS. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems.
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Virtualization, Tier 1 OEM vendor hardware and software certifications desired. This is a Tier 1 & 2 Help Desk Support Opportunity. Provides assistance to Tier 1 & 3 staff with problem research and documentation.
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Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution; and providing support for implementation, troubleshooting and maintenance of IT systems.
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Perform network support, hardware configuration and validation of network related devices such as xDSL modems, network interface devices, Layer 2/Layer 3 switches, firewalls, routers, VoIP, and analog voice services will be required on a daily basis.
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Must be capable of providing top-tier support for 5 or more of the information security technology common body of knowledge skill sets: 1) Access Control, 2) Application Security, 3) Business Continuity and Disaster Recovery Planning, 4) Cryptography, 5) Information Security and Risk Management 6) Legal, Regulations, 7) Compliance and Investigations, 8) Operations Security, 9) Physical (Environmental) Security, 10) Security Architecture and Design, 11) Telecommunications and Network Security.
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A Tier I technician will gain an on-the-job understanding of the mechanical, electrical, fire life safety, and security systems used in a data center environment including, but not limited to the following: electrical distribution and layout, transformers, PLC’s, generators, switchgear, UPS systems, STS’, ATS’ PDU’s, chilled water systems, CRAC/CRAH’s, pre-action sprinkler systems, security hardware, CCTV, monitoring, and CMMS systems.
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The ability to identify and analyze problems swiftly on Juniper equipment from layer 1 to layer 3 is absolutely key. Troubleshoots layer 1, layer 2 and layer 3 issues. Knowledge of DHCP, DNS, Radius server, OSI Model, IPv4/6 addressing, TCP/IP, DNS, MPLS/VPLS, BGP, EIGRP, SNMP, and utilities such as ping, traceroute, mtr, and telnet.
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3+ years working in one of the following industries - automotive (Tier 1 or OEM), aerospace or autonomous driving technologies. Been part of a team that’s shipped hardware based product at scale.
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This position is primarily responsible for supporting tier 1 and tier 2 requests involved with asset management, troubleshooting, and maintenance of company's end-user IT hardware and software - HP hardware, Microsoft Windows environment with Active Directory/Azure Active Directory.
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Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more.
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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
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Report to the Manager, Desktop Support, and provide Tier 1 end-user support through various channels such as phone, in-person, and ticketing system for all IT-related questions and issues from Ping Identity employees and affiliates.
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