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Experience with ITSM Ticketing System or another ITSM ticketing system, Microsoft Windows 10/11, iOS, Active Directory, Azure, Trend Micro, Last Pass, TeamViewer, Remote Desktop Protocol, Zscaler, VMware, Verizon Mobile Device Manager, Microsoft 365, Microsoft Deployment Toolkit, FortiClient, WEM, High Jump, Power BI, Atlas, Crowdstrike and Exchange Admin Center.
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Premier Travel Company is seeking a meticulous and customer-focused individual to join our team as a Remote Ticketing Agent. If you are passionate about travel and providing excellent customer service, join Premier Travel Company as a Remote Ticketing Agent.
Full-timeRemoteExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Experienced in Active Directory user administration, OS imaging processes, ticketing, SW installation, VM/VDI/Citrix, SCCM, automated ticketing systems, troubleshooting in the Windows desktop environment (networking, OS, Microsoft Office suite, PC hardware), network and local printer installation.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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IT ticketing systems knowledge, preferably FreshserviceFamiliarity with remote management tools – Connectwise, Teamviewer, etc. On-premises Infrastructure: Manage Windows Servers, configure Active Directory, network infrastructure (switches, routers, firewalls, NAS devices), and remote desktop services for on-premises systems.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is required. Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech/ConnectWise Automate, is required.
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Working knowledge of ConnectWise ticketing system, Labtech, Bomgar, Ubiquiti, SonicWall, VOIP, Mobile Device Management (MDM), and technical documentation. Document all work performed in the ticketing system (ConnectWise.
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Provide Level 2 support for our clients, handling escalated technical issues related to Windows desktop environment, Windows Server, Active Directory, Group Policy, Domain Environments, basic networking principals, routers, modems, switches, M365 Administration, VMWare, Hyper-V, virtualization, Azure AD, InTune, remote management tool, and ticketing system (ConnectWise or Autotask preferred.
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Exposure to using Ticketing Systems or Remote Monitoring Management (RMM). Responsibilities of the IT Support Specialist:In this role, you'll be providing technical end-user support to a variety of client environments assisting with user administration, Office 365 Application support, software & hardware support, remote connectivity, & network support.
$40,000 - $47,000Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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We are headquartered in Washington, DC, but are hiring across the US (we are a fully remote workforce). Experience with ticketing systems including Asana and Zendesk. Experience with modern front-end frameworks like React and Vue.js.
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Experience with ITSM ticketing systems(ServiceNow, or similar Enterprise Service Desk application) required. As the Senior User Support Advisor, you will be responsible for supporting local and remote staff across the Clear Channel Outdoors locations by resolving technology issues at tier 2 or 3 levels.
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1+ years corporate travel experience, including fares, ticketing, car, hotel, air, and rail for domestic and international travel. Native GDS expertise (Sabre, Apollo, Amadeus) All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status.
RemoteExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Business Title: Manager, DevOps - Remote. Previous experience with Agile project management; proficient with Linux and Windows server OS; experience with Problem Solving, Support and Troubleshoot Infrastructure issues, while working with ticketing systems like ServiceNow and JIRA.
RemoteExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Ticketing tools/CRMs experience (ConnectWise Manage) RMM/remote management experience (Connectwise Automate/Labtech) Utilize remote monitoring and management system alerts/notifications, and respond accordingly via service tickets.
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Subject matter expert in multivendor enterprise Datacenter and Remote NetworkMust have experience on below Networking technologiesCisco Nexus 9k, 7k, 5K, catalyst switchesCisco Routers ASR, ISR, cisco Meraki and WAN optimization productsAruba Wireless Controllers, Access-points and Airwave.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston office, or a hybrid option. Highly proficient in Google Suite, Microsoft Office, Salesforce, JIRA, and ticketing software such as HelpScout and ZenDesk.
$81,000 - $108,000 a yearExpandApply NowActive JobUpdated 10 days ago
ticketing remote jobs
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