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Advanced Support Technical Lead Team. Provide Enterprise level technical support to all Advanced Support customers, applying expert knowledge of RingCentral services and VOIP technology.
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Troubleshoot and reproduce customer technical issues, driving them to resolution and/or escalating to next level of Advanced Support or Partner Support. Apply expertise of network architecture required to support RC VoIP and Contact Center services.
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The Quality lead will work with Laboratory Management and a team of technicians to provide customer support, when necessary, to field sites utilizing operational barometers. The Quality Lead will also work diligently to provide subject matter expert guidance on laboratory testing in support of the National Weather Service's Surface and Upper Air Division.
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The Technical Support Lead will provide leadership and technical support for Program Support Technicians on the walk-up Service Desk. Must provide oversight to the operations and serve as the focal point for customer concerns.
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Based in USA, you will be the frontline Technical Support Lead for our Enterprise Customers, key member of our frontline Customer Success team, you will help craft the company's customer support strategies, building strong relationships with customers and collaborating with cross-functional stakeholders internally to deliver consistently excellent customer experiences.
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The Customer Support Organization is responsible for the installation, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer.
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In this role you will use resources from CS Factory, local office CS team and other support organizations. Local Customer Support branches perform these tasks for the customers within the specific region.
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Lead a team of technical support specialists in providing exceptional support to US healthcare providers and companies utilizing our market-leading software. 3-5 years acting as a player/coach managing a team of technical support engineers within fast-paced SaaS product companies.
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ABOUT THE ROLE Exciting opportunity for an experienced Technical Product and Support Lead to work with a dedicated global team. You will play a lead role in migrating our customers to a SaaS platform, providing technical guidance for new implementations, and supporting our Managed Application Service obligations to customers.
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Permanent Technical Support Lead role available, offering 401(k) w/ match, profit sharing, PTO, Tuition Assistance, FSA and more! With over 49 years in business, JFC Global, the largest locally owned and operated niche recruiting company, has built well-established relationships with technical hiring managers and HR professionals in our area.
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Minimum two years experience in customer support or a customer-facing technical role. We are looking for a Support Engineer to join the growing SentinelOne Support organization.
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HBK is searching for an outstanding Support Engineer Technical Lead to join our Information Technology team providing technical support for an active trading environment.
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As a visionary in the Threat Intelligence Platform and XDR space, Anomali is looking to expand its Technical Support Team in North America with a Technical Team Lead. Technical Team Lead (Customer Support) ( USA remote.
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Ability to understand and to use the IT industry regulatory enactments, standards, and technical documentation requirements. Adhere to Pennsylvania Gaming Commission Regulations and PT Services Delaware regulations and departmental policies and procedures.
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We are seeking a highly skilled and motivated Technical Support Lead to join our team focusing on electric aircraft charging infrastructure. As the Technical Support Lead you will play a pivotal role in ensuring the highest availability and reliability of our charging infrastructure by ensuring our customers receive fast and efficient service to resolve any issues they encounter.
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technical support jobs Title: technical support lead
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