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Individual will also be working with other technical specialists in the Americas, EMEA and APAC regions as well as the global service desk, remote support team and other parallel towers to bring professional and timely support to end users in the Franklin Templeton business.
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Job Title: IT Desktop Support Technician. Be empowered and accountable in providing advanced technical support and resolutions, at a 3rd level, to exceed end-user expectations per Service Level Agreement metrics.
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Date Job Title Field Service - Desktop Support Technician Primary Skill (Technical Skill) Desktop Support, Hardware Break Fix / Customization, Ticketing System, Win 10, Win 11 Secondary Skill (optional) Customer Centricity Educational Qualifications A+, BS or Diploma or Equivalent Experience Experience Level.
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Day-to-day Desktop Support Technician work will be roughly split across fielding client calls, troubleshooting/resolving technical issues, assisting in project work, and client site deployments and maintenance.
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Desktop Support Specialist - Field Technician (Storm Support) $20/hr - $24/hr. Solugenix is assisting a client in their search for a Desktop Support Specialist -Field Technician (Storm Support.
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Our company is seeking a skilled Desktop Support Technician to provide technical support to our employees on desktop computers, laptops, and other peripherals.
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It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch.
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Prompt response to customer support requests, providing technical assistance and active engagement within the support ticketing system. Support users on IT supplied systems and solutions including but not limited to Microsoft Windows, Microsoft Office, Gateway Galaxy, Adobe Creative Cloud, Blackbaud Raiser’s Edge, Financial Edge.
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The IT Desktop Support Technician I provides technical assistance and support for incoming issues related to computer systems, software, and hardware. HS DIPLOMA/GEDOther information:REQUIRED: 2+ years related experiencePREFERRED: CompTIA A+ Certified, ITIL Certification or a related field and 3+ years of IT Technical Support experience.
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Role :- Field Operations Desktop Support Technician. Technical mentor and training coordinator for global L1 and L2 support organizations. This position is for an experienced technician on the Desktop Support team responsible for partnering with both IT design teams and Level 1 Service Desk to provide support for core infrastructure and desktop technologies standard to operating environment.
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As a Desktop Support Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates.
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Primary desktop support for Windows Operating System, Mobile Device Management Infrastructure, Video Conferencing systems, and IT-to-IT support for all of Workforce Enablement product.
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The Desktop Support Technician III provides IT Help Desk services and related IT operations support for the CSHL community including, service call resolution, desktop engineering, patch management, asset management, access management, and software management.
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The primary goal of the Desktop Support Technician is to provide technical support to users of PC’s and related end-user technologies through the company’s ticketing system as well as in-person support.
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Supports day-to-day operations including end user devices, peripheral equipment and provides technical oversight of the IT Service Desk. The ideal candidate having 3-4+ years in desktop support and the ability to work autonomously.
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technical support jobs Title: desktop support technician
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