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The Spectrum Mobile Representative will provide technical support in a manner consistent with Charter's policies, procedures and quality standards. The Spectrum Mobile Representative provides basic customer support related to Spectrum Mobile Services.
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With a customer service focus and empathetic nature, the Support Analyst provides customers with solutions for their incidents and service requests, using personal experience and technical knowledge, service desk knowledgebase, advice from department colleagues, and information from other reliable sources.
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Previous experience in a customer service, sales, or technical support role, preferably in a fast-paced contact center environment. Key Outcomes: As a Remote Kia Care Total Case Specialist, you'll be the reassuring voice on the other end of the line, helping customers navigate through challenging situations with their vehicles such as requests for warranty extensions, towing and rental coverage for repairs, service or sales complaints, and supporting customers with technical features like their Owner’s Portal, Bluetooth, radio, and navigation.
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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Responsibilities include working as part of a retail sales team to provide best in class customer care. The CSA will promote sales and service to customers. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model.
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Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule.
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This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
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As a senior technical lead (Microsoft D365 CE), you will oversee every stage of the delivery for Sales, Marketing, and Customer Service solutions within CRM platform, from analysis, design, delivery, to deployment.
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Collaborate closely with the account team, including the Account Executive and the Solutions Architect (Pre-sales engineer), to provide ongoing technical coverage and support, while the account team focuses on identifying new deals.
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Continuous utilization of all trained sales skills, maintaining clean paperwork and missing documents recovery, support the finance process to achieve strong Finance & Insurance PVR. Support vehicle photography, deliver cars to partner hubs as needed, support lot organization and merchandising, transport cars as needed, ensure all incoming vehicles are properly checked in and provide excellent customer service and support strong NPS scores.
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As a member of Team US, you will find opportunities to directly support the sales force in Sales, Marketing, IT, Finance and HR. Our teams create the magic for the beauty consultants - from spectacular events and world-class education and motivation to packing and distributing our wonderful Mary Kay® products - the possibilities for a meaningful career are endless.
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As a hands-on technical authority, collaborate with the Service Team to deliver personalized, frictionless solutions that meet the unique needs of each customer. Validated experience in a similar role such as Solutions Architect, Technical Consultant, or Pre-sales Engineer, with hands-on experience with GenAI Search or equivalent technologies.
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Your chief aim will be to ensure the customer derives significant value, eliminate technical frictions, and propel the uptake and application of Elastic GenAI Search solutions, with the ultimate goal of growing annual recurring revenue (ARR.
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As a Customer Architect, you will be the Trusted Technical Advisor, working in tandem with the customer and complementary groups like Field and Services Teams to ensure that Elastic GenAI Search are exceeding customer's expectations.
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Ensure a successful technical customer journey, from onboarding to adoption, while continuously driving the consumption of Elastic GenAI Search. Define the technical success plan for each customer, outlining the optimal use of Elastic soutions to achieve their business objectives.
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technical support sales customer service jobs Title: technical sales support
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