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The Desktop Support Engineer will be responsible for providing technical assistance and support to our organization's desktop, laptop, and mobile device users. Provide technical support and assistance to end-users via phone, email, chat, or in-person.
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Stay updated on new technologies and industry trends to enhance help desk operations and user support. Network Designs, Inc. is currently seeking a Help Desk Lead to provide exceptional customer support and leadership within our IT department.
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Manage all Help Desk and Support related situations for assigned accounts. A minimum of two years' experience providing technical support to end users (hardware and software support.
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The primary function of the Help Desk Manager is to manage the performance of the desktop support team to ensure service levels are achieved or exceeded. This Manager must maintain a strong understanding of the user environment and experience in order to ensure Help Desk support provides exceptional customer service and incident response.
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Tasks performed by Labor Category - Help Desk Specialist III. Technical Support for Mobile Devices, Audio visual, and video teleconference equipment. Technical refresh support, involving deployment of new laptop hardware, operating system upgrades, and specialized software installation.
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As a Help Desk Technician you will use your awesome problem-solving skills and IT knowledge to assist customers with connection, software configurations, and outage issues and decide when to escalate an issue or dispatch field technicians to resolve service troubles.
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The duties of the IT Help Desk Technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, amongst other technical duties.
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A minimum of 6 month support services experience in IT Help Desk and/or Desktop Support operations troubleshooting PC, peripheral, and network issues. Directs and coordinates activities of LTS (Local Technical Support) staff engaged in computer operations/End user Support/Hands and Feet support by performing the following duties personally or through subordinates.
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2 years of Recent experience in a full-time Help Desk/Technical Support position Required. Our government client is looking for an experienced Help Desk Analyst on a hybrid 12+ months renewable contract role in Richmond, VA.
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Working as part of the IT team on the technical service desk, this individual will play a key role in the delivery of high quality technical support and exceptional customer satisfaction.
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Help Desk Manager. The Helpdesk Manager manages end-to-end projects and ensures delivery of IT support services while maintaining defined service levels, oversees and reports on team productivity, and improves problem-solving skills to provide high-quality technical support to users.
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Chenega Services & Federal Solutions, LLC, a Chenega Professional Services’ company, is looking for an IT Customer Support Specialist to provide installation, configuration, testing, and technical support services to the Department of Navy’s Commander, Operational Test and Evaluation Force (COMOPTEVFOR.
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The Service Desk Technician II role involves providing technical support and assistance to our internal staff regarding hardware, software, and network-related issues. Rea & Associates offers a wide variety of benefits to help support our employees' health, wellness and financial goals.
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Level 1 IT support of Cloud, Servers, and Desktops for both SMBs and Enterprise Clients, providing high-touch customer service via walking colleagues or clients through steps to help them resolve their technical issues remotely or in person.
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The IT Support Specialist position that will be the primary IT help desk support, providing support to end users for a variety of operating systems with an heavy emphasis on Microsoft products.
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